If you experience problems any issue while working with WSO2 API Cloud, you can easily contact the WSO2 API Cloud support team to get it rectified or to find a feasible solution to it as soon as possible.
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In case the support system is down due to maintenance or for any other reason, you can email cloud@wso2.com to raise issues. However, at all other times we recommend that you raise support tickets via the WSO2 API Cloud support page. |
When you create a support request, you can specify the Issue Type as an Incident or a Query depending on the nature of your issue. The following table describes the purpose of each issue type in detail:
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