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  1. Open a command prompt:
    • On Windows, choose Start -> Run, type cmd at the prompt, and press Enter.
    • On Linux/Solaris, establish a SSH connection to the server or log in to the text Linux Console.
  2. Execute one of the following commands, where <EMM_HOME> is the directory where you installed the product distribution:

    OSCommand
    Linux/Solaris
    sh <EMM_HOME>/bin/wso2server.sh
    Windows
    <EMM_HOME>\bin\wso2server.bat --run
  3. Log into the Management Console using the following URL format: 
    https://<EMM_HOST>:<EMM_HTTPS_PORT>/admin/carbon

    • By default, <EMM_HOST> is localhost. However, if you are using a public IP, the respective IP address or domain needs to be specified.
    • By default,  <EMM_HTTPS_PORT> has been set to 9443. However, if the port offset has been incremented by n, the default port value needs to be incremented by n.

    For example:
    http://localhost:9443/admin/carbon/

  4. Enter the username as admin and the password as admin.
  5. Click Sign-in.
  6. Switch to the Configure tab.
  7. Click Users and Roles and thereafter click User.
  8. Click Change Password in the Actions column, in-line with the user admin and set a new password.
  9. Click Change.
  10. Log out and log in again with the new credentials.

Adding a new tenant

Follow the instructions below You can add a new tenant in the management console and then view it by following the procedure below. In order to add a new tenant:

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, you should be logged in as a super user.

  1. Click Add New Tenant in the Configure tab of the EMM management console.
    Image Added
  2. Enter the tenant information in Register A New Organization screen as follows, and click Save.

    Parameter NameDescription
    DomainThe domain name for the organization, which should be
  3. a
  4. unique
  5. name
  6. (e.g., abc.com). This is used as a unique identifier for your domain. You can use it to log into the admin console to be redirected to your specific tenant. The domain is also used in URLs to distinguish one tenant from another. 
    Select Usage
  7. plan for the tenant -
  8. Plan for TenantThe usage plan defines limitations (such as number of users, bandwidth etc.) for the tenant.
  9.   
  10. First Name
  11. - First name of the tenant admin.
  12. /Last Name
  13. - Last
  14. The name of the tenant admin.
  15.  
  16. Admin Username
  17. - The
  18.  The login username of the tenant admin
  19. will use to log in
  20. . The username
  21. must
  22. always
  23. end
  24. ends with the domain name (e.g.,
  25. admin@abc
  26.  admin@abc.com)
    Admin PasswordThe password used to log in using the admin username specified.
  27. Email -
  28. Admin Password (Repeat)Repeat the password to confirm.
    EmailThe email address of the admin.
  29. Click Save.
  30. After saving, the newly added tenant appears in the Tenants List page as shown below. Click View Tenants in the Configure tab of the management console to see information of all the tenants that currently exist in the system. If you want to view only tenants of a specific domain, enter the domain name in the Enter the Tenant Domain parameter and click Find.
    Image Added

Editing a tenant

Follow the instructions below to edit a tenant:

  1. Log into the Management Console.
  2. Switch to the Configure tab and click View Tenants.
  3. Search for the tenant based on the tenant domain name.
  4. Click Edit .
  5. Edit the tenant details as required. Note that the domain, tenant ID and usage plan can not be modified.
  6. Click Update.
  7. Optionally, click Deactivate, if you wish to deactivate the tenant.

Viewing tenants

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  1. .