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Table of Contents
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Info

There might be situations where the operation you wish to carry out failed. In such situations, the EMM device owner and the administrator will be notified via a notification. For more information, see Notifying Users on Device Operation Failures and Other Information.

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OperationDescriptionMobile Platform
AndroidiOSWindows
Device Lock
Ability to lock a device via the EMM server.
Device UnlockAbility to unlock the device via the EMM serverXX
Location
Ability to receive the location of the device.X
Mute Device
Ability to enable the silent profile on a device via the EMM server.X
Enterprise Wipe
Ability to unregister a device from EMM.X
Disenroll

Ability to unregister a device from EMM.

Info

This operation is specific for to Windows devices and is similar to Enterprise Wipe.

XX
Clear Password
Ability to remove a device lock via the EMM server.
Change Lock-Code
Ability to change the provided passcode or lock-code.X
LockRest

Ability to change the provided passcode or lock-code.

Info

This operation is specific for to Windows devices and is similar to Change Lock-Code.

XX
Ring
Ability to ring the device via the EMM server.
Message
Ability to send a message to the device via the EMM server. The EMM admin can use
this device operation to send group messages or even private messages to the EMM users.
X
Wipe Data
Ability to carryout carry out a factory reset operation on your own device via the EMM server. The user will have
to provide the PIN, which he/she entered when registering to EMM, to be able to wipe his/her device.
X
APN Configurations
Ability to set the APN configurations on a user's device. In iOS, the EMM server does not detect
whether a device (i.e., iPad) has only Wifi, or whether the device has 3G and Wifi. If there is only
Wifi, the APN configurations can not be pushed, and a policy violation will occur.
XX
Google calendar
Ability to set the google calendar configurations on the user's device.XX
LDAP
Ability to set the LDAP account configurations on the user's device.XX
Reboot
Ability to reboot or restart your Android device.XX
Upgrade Firmware

Ability to upgrade the firmware to a newer version, over-the-air (OTA)

Info

For more information, see Upgrading Firmware of an Android Device.

XX
Logcats
Ability to push logcat of the device to the analytics server. Logcat displays messages in real time and keeps a history so you can view the old messages.XX