Account locking is a security feature in Identity Server that prevents users from logging in to their account and from authenticating themselves using their IS account. A user account can be locked in one of the following ways:
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An administrative user can unlock a user account using one of the following methods:
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Using the management console
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- Start the IS server if you have not already and log in to the management console using admin credentials.
- Navigate to Claims>List on the Configure menu and select the http://wso2.org/claims claim dialect. For more information about claims, see Claim Management.
- Select the Account Locked claim and click Edit.
- Select the "Supported by Default" checkbox and click Update. This is done to make the "Account Locked" status appear in the user's profile.
- Navigate to Users and Roles>List>Users on the Main menu and click on User Profile of the user you want to lock.
- If it is the first time this particular account is being locked, a textbox will appear in front of the Account Locked field as seen below. To lock the account, type true in the textbox and click Update.
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