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  • If the device and the server are actively communicating, the device is shown as active.

    Expand
    titleClick here to see how the device status is shown in the device management consoledisplayed.
    Panel
    borderColor#11375B
    bgColor#ffffff
    borderWidth2

    In the device management console, click View under Devices. You can now see all your registered devices and their device statuses.

  • If the server is unable to communicate with the device within a defined time period, the device is shown as unreachable.
  • If the server is still unable to communicate with the device after a defined time period, the device is shown as inactive.

    Expand
    titleClick here to see how the device status is shown in the device management consoledisplayed.
    Panel
    borderColor#11375B
    bgColor#ffffff
    borderWidth2

    In the device management console, click View under Devices. You can now see all your registered devices and their device statuses.

  • If the device starts to communicate with the device after some time, the device status is updated back to active.

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