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If an admin user forgets his password, he cannot retrieve it using the Management Console. In such a scenario, has to change the password by running the chpasswd script located in <PRODUCT_HOME>/bin folder on the machine that hosts the Carbon server.

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In order to change a user's password, you need to provide the following information:

• The Carbon database URL: By default, WSO2 Carbon is shipped with H2 database so the default URL is jdbc:h2:repository/database/WSO2CARBON_DB;DB_CLOSE_ON_EXIT=FALSE. This URL may change if a different database was specified during the installation. Then the URL will be in the form of jdbc:h2:<PRODUCT_HOME>/repository/database/WSO2CARBON_DB.
• The Database driver class: For the default H2 database, the driver will be automatically picked up by the system. If a different database is used, the driver class needs to be specified.
• The database's username and password: Again for the default H2 database, the default username and password will be used by the system. However, if a different username/password is used, you are required to reset the admin password.
• The username and new password of the user whose password is to be changed: If you do not provide these as command line arguments, you will be prompted for it during execution.

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