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How does Mobile Connect work?

Mobile Connect works differently from a technical perspective and from the perspective of a consumer.

Technical perspective

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The sequence above depicts the flow of actions from a technical perspective, or the perspective of someone who is setting this up.

  1. Consumer requests for authentication using Mobile Connect.
  2. The application or Web service connects with the discovery service and finds the local mobile operator.
  3. The application or Web service asks the mobile operator to authenticate the user.
  4. The user is authenticated via the mobile and is able to access the services from the device.
Consumer perspective

The given sequence above depicts the Mobile Connect flow, from sign up/login to the complete authentication in just 4 steps. The authentication process is carried out through your mobile device rather than your personal device.

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The following table highlights the advantage of using Mobile Connect for both service providers and consumers.

Service ProviderConsumer
Accelerate and ease verification and authentication to make it easier to interact with consumersUniversal log-in for multiple websites
Reduce friction to increase registration and engagementStrong security
Enable access to services that utilize the attributes of subscribers (regardless of their operator) to provide better and more secure servicesControl over personal data


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How WSO2 Identity Server can be used with Mobile Connect

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