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In this tutorial, you will use a BPMN process defined in the Business Process profile of WSO2 EI to manage the process of canceling a doctor's appointment. The appointment cancellation process should be designed according to the following requirement:

  • The patient should be allowed to cancel the appointment (unconditionally) if the appointment date is at least two days away.
  • The patient should not be allowed to cancel the appointment if the appointment date is less than two days away.
  • If the appointment date falls on the second day from the current date, the patient can request for appointment cancellation, which should be manually approved by an administrator.
  • The patient should receive email notifications informing if the appointment cancellation is accepted or rejected.

...

  1. Open WSO2 Integration Studio.
  2. Go to BP Project → BPMN.
  3. Create a new project named AppointmentCancellation.
  4. Click Finish.
  5. Right click the project in the navigator and go to New → Other and select BPMN diagram.
  6. Select the AppointmentCancellation/src/main/resources/diagrams directory as the parent folder, and enter AppointmentCancellation.bpmn for the File name.
  7. Click Next, select the option to create an empty diagram as shown below, and click Finish.
  8. Let's start drawing the BPMN process diagram for the appointment cancellation process. The AppointmentCancellation canvas. The Palette on the right side of the AppointmentCancellation canvas contains all the activity symbols that will be used for drawing the process as shown below.

    Let's get started. You can easily drag and drop the activities from the Palette the canvas, and then update the properties and configurations of each activity as explained below.
    1. Add a StartEvent from the Start Event palette.
    2. Select the Properties tab, click Form, click New, update the following and click OK.

      IdpatientName
      NameName of the Patient
      Typestring
      RequiredTrue

    3. Repeat clicking New and adding the following to add the other form properties one by one.

      IdNameTypeRequired
      appointmentNoAppointment NumberlongTrue
      doctorName of the DoctorstringTrue
      reasonReason for cancellationstringTrue
      emailEmail AddressstringTrue

    4. Add a REST Task from the WSO2 Tasks palette.

      Select the Properties tab, click General and give the Name as Get Appointment, then click Main config and update the following:

      Service URLhttp://localhost:9090/healthcare/appointments/validity/${appointmentNo}
      HTTP methodGET
      Output Variable MappingsnoOfDays:$.status


    5. Add an Exclusive Gateway from the Gateway palette.
    6. Add a User Task from the Task palette and name it Appointment Control Task.
    7. Click Properties, click Main config  and give admin as the Assignee.
       
    8. In the Properties tab click Form, click New and add the following.

      IdNameTypeReadableWritableRequired
      approveCancellationDo You Approve the
      Appointment Cancellation Request?
      enumTrueTrueTrue

      Click New next to Form values and add the following:

      IdName
      approveApprove
      rejectReject

    9. Repeat clicking New and adding the following to add the other form properties one by one.

      IdNameTypeVariableReadableWritableRequired
      AppNoAppointment NumberlongappointmentNoTrueFalseTrue
      cancellationReasonReason For The CancellationstringreasonTrueFalseTrue
      doctorNameName of the DoctorstringdoctorTrueFalseTrue

    10. Add another Exclusive Gateway from the  Gateway  palette.
    11. Add a REST Task from the  WSO2 Tasks palette.

      Select the Properties tab and click Main config and update the following:

      Service URLhttp://localhost:9090/healthcare/appointments/validity/${appointmentNo}
      HTTP methodDELETE
      Output Variable namestatus

    12. Add a MailTask from the Task palette below the second Parallel Gateway and name it Reject cancellation Task.

      Select the Properties tab and click Main config and update the following:

      To${email}
      FromEnter a valid SMTP email address.
      SubjectAppointment cancellation rejected
      HtmlAppointment cancellation request with Appointment Number ${appointmentNo} has been rejected. Thank you.
      Administration Department 

    13. Add another MailTask above the second Parallel Gateway and name it Approve Cancellation Task.


      Select the Properties tab and click Main config and update the following:

      To${email}
      FromEnter a valid SMTP email address.
      SubjectAppointment cancellation successful
      HtmlAppointment cancellation request with Appointment Number ${appointmentNo} has been approved. Thank you.
      Administration Department 

    14. Link each activity by hovering over the element, selecting the arrow sign and dragging it to the connecting element as shown below.
  9. Click on the arrow leading from the first Exclusive Gateway to the Approve Cancellation Task, and in the Main config section of the Properties tab add the ${noOfDays >2} condition.
  10. Anchor
    reject
    reject
    Click on the arrow leading from the first Exclusive Gateway to the Reject Cancellation Task, and in the Main config section of the Properties tab add the ${noOfDays<2} condition.
  11. Click on the arrow leading from the second Exclusive Gateway to the Rest Task, and in the Main config section of the Properties tab add the  ${approveCancellation == 'approve'}  condition.
  12. Click on the arrow leading from the second Exclusive Gateway to the Reject Cancellation Task, and in the Main config section of the Properties tab add the  ${approveCancellation == 'reject'}  condition.
  13. Click the arrow leading to the Appointment Control Task, open the General tab that is under properties and note the Id.
    Example:
  14. Click the first exclusive gateway, open the General tab that is under properties, and select the ID you noted in the above steps as the value for Default flow.

  15. Save all the changes you have made.
  16. Click Window -> Show View -> Other in the top menu of WSO2 Integration Studio.
  17. Type Package Explorer in the search bar, select it and click Open.
  18. In the Package Explorer, right-click the AppointmentCancellation project and select Create deployment artifacts

    This will create a AppointmentCancellation.bar file in the deployment folder:

...

  1. Start the Business Process profile in WSO2 EI by executing one of the following commands:

    Panel
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    borderWidth1
    Localtabgroup
    Localtab
    titleOn MacOS/Linux/CentOS

    Open a terminal and execute the following command:

    Code Block
    sudo wso2ei-6.45.0-business-process
    Localtab
    titleOn Windows

    Go to Start Menu -> Programs -> WSO2 -> Enterprise Integrator 6.45.0 Business Process. This will open a terminal and start the business process profile.

  2. Open the management console from  https://localhost:9445/carbon/.
  3. Log in using admin as the username and password.
  4. Go to Main -> Manage -> Add ->BPMN and upload the AppointmentCancellation.bar file by browsing in the workspace directory of your WSO2 Integration Studio instance as shown below. 

...

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titleOn MacOS/Linux/CentOS

Open a terminal and execute the following command:

Code Block
sudo wso2ei-6.45.0-broker
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titleOn Windows

Go to Start Menu -> Programs -> WSO2 -> Enterprise Integrator 6.45.0 Broker. This will open a terminal and start the broker profile.

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Panel
borderColor#542989
bgColor#ffffff
borderWidth1
Localtabgroup
Localtab
titleOn MacOS/Linux/CentOS

Open a terminal and execute the following command:

Code Block
sudo wso2ei-6.45.0-msf4j
Localtab
titleOn Windows

Go to Start Menu -> Programs -> WSO2 -> Enterprise Integrator 6.45.0 MSF4J. This will open a terminal and start the MSF4J profile.

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