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WSO2 EMM uses various notification methods to send the device its corresponding list of pending operations. The notification method will vary based on the type of the mobile OS.

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The Google Cloud Messaging (GCM) notification method uses the GCM server to wake-up the Android device. If the notification type (methodThe The Android Agent within the Android device will trigger a wake-up command) is set to GCM, when there are pending operations that need to be enforced on a device, WSO2 EMM server will send a push notification to the GCM server and the GCM server will in-turn send the message to the respective Android Agent that is within the Android device. When the Android Agent receives the push notification, it will communicate with WSO2 EMM server and receive the list of pending operations that need to be enforced on the Android device.
 

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iOS notification method

WSO2 EMM only uses only the following Apple Push Notification Service (APNS) notification method for devices that use the iOS mobile OS. 

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The APNS notification method uses the APNS server to wake-up the iOS device. When there are pending operations that need to be enforced on a device, WSO2 EMM server will send a push notification to the APNS server and the APNS server will in-turn send the message to the respective iOS client that is within the iOS device. When the iOS client receives the push notification, it will communicate with WSO2 EMM server and receive the list of pending operations that need to be enforced on the iOS device.

 

Info

For more information on setting the iOS configurations, see the iOS Platform Configurations.

 

Windows notification method

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Info

The time period for the wake-up command to automatically trigger the EMM client needs to be specified as the notifier frequency, and it needs to be specified in minutes when configuring the Windows tenant based settings (the default notifier frequency is 8 minutes).

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WNS

 
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WNS

If you wish to enable the WNS notification method, you need to select WNS as the notification type and set the notifier frequency to zero.

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If you wish to enable the Local notification method, you need to select Local as the notification type and set the notifier frequency to a value greater than zero.  

Info

For more information on setting the Windows configurations, see the Windows Platform Configurations.