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When multi-tenancy is used, certain tenants can sometimes become inactive for a long period of time. By default, if the inactive period is 30 minutes, the tenant is unloaded from the server memory. This requires the tenant to log in again before sending requests to the server.

If required, you can change the default time allowed for tenant inactiveness by adding  the -Dtenant.idle.time=<time_in_minutes> java property to the product startup script ( ./wso2server.sh file for Linux and   wso2server.bat  for Windows) as shown below:

 

Code Block
JAVA_OPTS \
    -Dtenant.idle.time=30 \

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