After a certain period, some bank customers , Banks, or Third Party Providers (TPPs) (Payment Service Users/(PSUs), may prefer to revoke the consents they have given to gave Third-Party Providers (TPPs) to access account data. In WSO2 Open Banking, you can revoke these consents as follows:
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Revoking the consents by Payment Service Users
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Let's learn more about these two methods!
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WSO2 Open Banking Consent Manager is a self-care portal where a Payment Service Users (PSU) can view payments and revoke the consents granted for accounts. The Consent Manager portal is used in the following instances:
adheres to PSD2, which states that a PSU cannot revoke a payment-order consent after it has been authorised, you can only revoke account consents, not payment consents. |
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Revoking the Consents by Payment Service Users
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Configure the Consent Management application to try out the Consent Manager Portal.
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The WSO2 Open Banking Consent Manager portal also known as the Self-care portal, enables Payment Service Users (PSUs) to review and revoke the consents they provided to access account details.
Let's take a look at how
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a PSU can revoke consent.
Go to the Consent Manager portal
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at
https://<WSO2_OB_
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IAM_HOST>:9446/consentmgt
.
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- Enter the username and password provided by the bank. Click
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- Continue.
In the Consent Manager portal's home page
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The consent statuses for Accounts are listed down:
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Consents for payments are either Received or Rejected.
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Click Revoke to revoke the payment account.
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You can still find the revoked consents under the Account list. The consent status of revoked accounts is set to Revoked.
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A PSU can view the following information of a payment consent.
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You can only view the payment consents as it is impossible to revoke a payment that is authorised. |
Payment update details: Date and time at which the payment was made.
Consent ID: The consent ID generated for the fund transaction.
Permissions: The permissions can be granted to Accounts, Balances, Transactions, Available accounts, All PSD2.
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You have come to the end of the Consent Manager portal. You can log out once your consent revocation is executed:
Click the PSU user profile that is on the top right corner.
Click Logout.
A confirmation message is displayed. Confirm the logout.
Revoking the consents by Customer Care Representatives
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, you can view a list of Accounts and Payments consents that you have granted access to account information.
Consent status is displayed to the right of the selected consent. Available consent statuses are rejected, awaiting authorisation, authorised, and revoked.
After reviewing the consent, you may revoke it.
Optionally, you can enter a reason for the revocation.
Tip Revocation reasons help you to find more information later. It is not mandatory to provide a reason for revocation.
Click Revoke to confirm the revocation.
The status of the consent is now changed to Revoked. You can still find the history of consents remaining in the list.
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Revoking the consents by Customer Care Representatives
The WSO2 Open Banking Customer Care portal enables the Customer Care Representatives to revoke the consents on behalf of the PSUs.
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Follow the steps below and create Create a user whose role is defined as a customer care officer :.
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| ConfiguringSSO
Let's take a look at how you can access and sign in to the WSO2 Open Banking Customer Care portal.
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You can configure SSO for the Customer Care Portal.
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Sign in to the Customer Care Portal (
https://<WSO2_OB_KM_HOST>:9446/ccportal
) using the username and password of a user with the Customer Care role. See Configuring Users and Roles, for more information on user roles.Multiexcerpt MultiExcerptName troubleshootingForCustomerCarePortal Troubleshooting If you get hostname verification errors when accessing the Customer Care portal, add the following to the
<WSO2_OB_
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IAM_HOME>/bin/wso2server.sh
file and restart.
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Dhttpclient.hostnameVerifier="DefaultAndLocalhost" \
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Dorg.wso2.ignoreHostnameVerification=true \
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Enter the username and password. Click Sign In and navigate to the Customer Care portal home page.
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You can use |
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- You can filter the search results using the following parameters:
User ID: The user ID created for
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the PSU in the online
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banking application. This is the same
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user that is used for generating the consent IDs.
- Consent Type: Selected
Accounts
by default. You can select between Accounts, Payments and CBPIIs. Application: The TPP applications
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authorised for the ASPSP are listed here.
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You can select the TPP application
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the PSU has given consent to.
Status: Select the consent status. Possible values
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are:
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Rejected
,
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Awaiting Authorisation
,Authorised
, andRevoked
.Set Date Range: The date range
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in which the PSU’s consent is valid.
Tip
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You can use one or more filter options and proceed to search.
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Info WSO2 Open Baking is a solution developed with compliance to the PSD2. It is stated in the PSD2, a PSU cannot revoke a payment-order consent once it has been authorized.
- Click Search.
A list of search results is displayed, as shown below.
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You can view the Account and Payment consent information by clicking the consent.
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- Click the consent you want to revoke and view the consent details.
- One consent ID can be granted to many accounts that belong to the same PSU. Therefore, there are two methods to revoke account consent.
- Revoke a consent -
When a PSU has asked a customer care representative to revoke consent, customer care representative revokes all account consents with that consent ID. - Revoke an account consent -
An individual account consent can be revoked. It revokes only that account consent.
- Revoke a consent -
Click Revoke.
Optionally, you are asked to enter a reason for the revocation.
Tip Revocation reasons will help you to find more information later. It is not mandatory to provide a reason for revocation.
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- Click Revoke to confirm the revocation.