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<?xml version="1.0" encoding="UTF-8"?>
<!--
Copyright (c) 2005-2015, WSO2 Inc. (http://www.wso2.org) All Rights Reserved.
WSO2 Inc. licenses this file to you under the Apache License,
Version 2.0 (the "License"); you may not use this file except
in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing,
software distributed under the License is distributed on an
"AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
KIND, either express or implied. See the License for the
specific language governing permissions and limitations
under the License.
-->
<!-- This template send reminder email to task assignee via Mandrill API -->
<template xmlns="http://ws.apache.org/ns/synapse" name="sendReminderEmail">
<!-- Mandrill related template parameters -->
<parameter name="mandrill.apiUrl" description="API url of Mandrill." />
<parameter name="mandrill.apiKey" description="Authintication Key of Mandrill." />
<parameter name="mandrill.fromName" description="Name of the issue assigner." />
<parameter name="mandrill.fromEmail" description="Email address of the issue assigner." />
<!-- Common template parameters -->
<parameter name="common.id" description="ID of the resource."/>
<parameter name="issueId" description="ID of the issue." />
<parameter name="issueSubject" description="Subject of the issue." />
<parameter name="issueDescription" description="Description of the issue." />
<parameter name="serviceOrProjectTitle" description="Service name or Project name of the issue related to." />
<parameter name="issueDeadline" description="Deadline of the issue." />
<parameter name="issueAssigneeEmail" description="Assignee Email of the issue." />
<parameter name="issueAssigneeFirstName" description="First name of the issue assignee." />
<parameter name="source" description="Source name of the issue (Possible values are 'Bugerd' and 'Pagerduty')." />
<parameter name="priorityId" description="ID of the Producteev task priority." />
<sequence>
<!-- Mandrill related template properties -->
<property name="mandrill.apiUrl" expression="$func:mandrill.apiUrl" />
<property name="mandrill.apiKey" expression="$func:mandrill.apiKey" />
<property name="mandrill.fromName" expression="$func:mandrill.fromName" />
<property name="mandrill.fromEmail" expression="$func:mandrill.fromEmail" />
<!-- Common template properties -->
<property name="common.id" expression="$func:common.id" />
<property name="issueId" expression="$func:issueId" />
<property name="issueSubject" expression="$func:issueSubject" />
<property name="issueDescription" expression="$func:issueDescription" />
<property name="serviceOrProjectTitle" expression="$func:serviceOrProjectTitle" />
<property name="issueDeadline" expression="$func:issueDeadline" />
<property name="issueAssigneeEmail" expression="$func:issueAssigneeEmail" />
<property name="issueAssigneeFirstName" expression="$func:issueAssigneeFirstName" />
<property name="source" expression="$func:source" />
<property name="priorityId" expression="$func:priorityId" />
<switch source="get-property('source')">
<case regex="Bugherd">
<property name="issueType" value="Task" />
<property name="issueContainer" value="Project" />
</case>
<case regex="Pagerduty">
<property name="issueType" value="Incident" />
<property name="issueContainer" value="Service" />
</case>
</switch>
<switch source="get-property('priorityId')">
<case regex="0">
<property name="priority" value="None" />
</case>
<case regex="1">
<property name="priority" value="Very Low" />
</case>
<case regex="2">
<property name="priority" value="Low" />
</case>
<case regex="3">
<property name="priority" value="Medium" />
</case>
<case regex="4">
<property name="priority" value="High" />
</case>
<case regex="5">
<property name="priority" value="Very High" />
</case>
</switch>
<!-- Send a message to the task/incident assignee via Mandrill informing the overdue task/incident. -->
<script language="js">
<![CDATA[
var issueSubject = mc.getProperty('issueSubject');
var issueDescription = mc.getProperty('issueDescription');
var serviceOrProjectTitle = mc.getProperty('serviceOrProjectTitle');
var issueDeadline = mc.getProperty('issueDeadline');
var issueAssigneeEmail = mc.getProperty('issueAssigneeEmail');
var issueAssigneeFirstName = mc.getProperty('issueAssigneeFirstName');
var source = mc.getProperty('source');
var issueType = mc.getProperty('issueType');
var issueContainer = mc.getProperty('issueContainer');
var issueId = mc.getProperty('issueId');
var priority=mc.getProperty('priority');
var fromName=mc.getProperty('mandrill.fromName');
var to = '[{"email": "' + issueAssigneeEmail + '"}]';
var mailSubject = 'REMINDER: Overdue '+issueType.toLowerCase()+ ' in '+ source;
var mailContent = "<style>table.line, td.line {border: 1px solid #33CCFF;border-collapse: collapse;}</style><h3>Dear "+issueAssigneeFirstName+",</h3><p>There is an overdue "+issueType.toLowerCase()+" in "+source+" that is assign to you needs urgent attention."+"</p><p>Please find the details as below.</p><table class="line"><trline><tr style=background-color:#33CCFF><td class="line" colspan='2'>"+issueType+" Details</td></tr><tr><td class="line">"+issueContainer+" Name</td><td class="line">"+serviceOrProjectTitle+"</td></tr><tr><td class="line" style=width:100px;>"+issueType+" ID</td><td class="line" style=width:300px;>"+issueId+"</td></tr><tr><td class="line" style=width:100px;>"+issueType+" Subject</td><td class="line" style=width:300px;>"+issueSubject+"</td></tr><tr><td class="line">"+issueType+" Description</td><td class="line">"+issueDescription+"</td></tr><tr><td class="line">"+issueType+" Priority</td><td class="line">"+priority+"</td></tr><tr><td class="line">"+issueType+" Status</td><td class="line">Open</td></tr></table><p>Kind Regards,</p><p><b>"+fromName+"</b></p>";
mc.setProperty('mandrill.to', to);
mc.setProperty('mandrill.requester.html', mailContent);
mc.setProperty('mandrill.subject', mailSubject);
]]>
</script>
<property name="mandrill.html" expression="fn:concat('<html>', get-property('mandrill.requester.html'), '</html>')" />
<mandrill.init>
<apiUrl>{$ctx:mandrill.apiUrl}</apiUrl>
<apiKey>{$ctx:mandrill.apiKey}</apiKey>
<format>json</format>
</mandrill.init>
<mandrill.sendMessage>
<html>{$ctx:mandrill.html}</html>
<subject>{$ctx:mandrill.subject}</subject>
<fromEmail>{$ctx:mandrill.fromEmail}</fromEmail>
<fromName>{$ctx:mandrill.fromName}</fromName>
<to>{$ctx:mandrill.to}</to>
</mandrill.sendMessage>
<property name="mandril.sentId" expression="json-eval($.[0]._id)" />
<property name="source.idLabel" expression="fn:concat(lower-case(get-property('source')),'_',get-property('issueType'),'Id:')"/>
<!-- Returning Success response status when the email has been sent -->
<filter source="boolean(get-property('mandril.sentId'))" regex="false">
<then>
<property name="id" expression="fn:concat('producteev_taskId:',get-property('common.id'),',',get-property('source.idLabel'),get-property('issueId'))" />
<property name="status" value="Error" />
<property name="message" expression="json-eval($)" />
</then>
<else>
<property name="id" expression="fn:concat('producteev_taskId:',get-property('common.id'),',',get-property('source.idLabel'),get-property('issueId'))" />
<property name="status" value="Success" />
<property name="message" expression="fn:concat('Assignee (',get-property('issueAssigneeEmail'),') is reminded about the overdue task successfully.')" />
</else>
</filter>
<call-template target="responseHandlerTemplate">
<with-param name="id" value="{$ctx:id}" />
<with-param name="activity" value="mandrill_notifyAssignee" />
<with-param name="status" value="{$ctx:status}" />
<with-param name="message" value="{$ctx:message}" />
</call-template>
</sequence>
</template> |
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