...
By default, only the .apk
for the Android agent is shipped with the EMM pack (in the <EMM_HOME>/repository/deployment/server/jaggeryapps/emm/client_app/
directory). The iOS agent needs to be cloned from GitHub and thereafter the steps mentioned in the documentation need to be followed to be able to obtain the iOS agent app.
Troubleshooting related questions
Why does the following error message occur: "Message: JAXP00010001: The parser has encountered more than "64000" entity expansions in this document; this is the limit imposed by the JDK."?
This error occurs in JDK 1.7.0_45 as all XML readers share the same XMLSecurityManager
and XMLLimitAnalyzer
. When the total count of all readers hits the entity expansion limit, which is 64000 by default, the XMLLimitanalyzer's total counter is accumulated and the XMLInputFactory
cannot create more readers. If you still want to use JDK 1.7.0_45, try restarting the server with a higher value assigned to the DentityExpansionLimit
. Note that this bug has been fixed in JDK 1.7.0_51 onwards.