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  1. Click on the Device Management tab in the EMM Console.

  2. Search for the devices.

  3. Select Enterprise Wipe from the operation drop-down list.

  4. Click OK. When this operation is executed, the device will be unregistered from EMM. If NitroDesk email client is used, then the email container and settings will also be removed. 

Sending a message to mobile devices

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Configuring an email account on mobile devices

The email configuration device operation will allow the admin to configure an email account on the user's devices. This device operation is directly supported by iOS-powered devices. However, it is supported on Android-powered devices only when the NitroDesk email client is being used. 

Follow the instructions below to configure an email account on one or more mobile device(s):

  1. Click on the Device Management tab in the EMM Console.

  2. Search for the devices.

  3. Select Email Configuration from the operation drop-down list.

  4. Click OK. Thereafter, the respective users will be able to access email via their devices.

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