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  1. Configure the following email settings in the <IS_HOME>/repository/conf/output-event-adapters.xml file. 
    The email address configured here is the email account that will be used to send password recovery email notifications to users. 

    Code Block
    <adapterConfig type="email">
        <!-- Comment mail.smtp.user and mail.smtp.password properties to support connecting SMTP servers which use trust
            based authentication rather username/password authentication -->
        <property key="mail.smtp.from">abcd@gmail.com</property>
        <property key="mail.smtp.user">abcd</property>
        <property key="mail.smtp.password">xxxx</property>
        <property key="mail.smtp.host">smtp.gmail.com</property>
        <property key="mail.smtp.port">587</property>
        <property key="mail.smtp.starttls.enable">true</property>
        <property key="mail.smtp.auth">true</property>
        <!-- Thread Pool Related Properties -->
        <property key="minThread">8</property>
        <property key="maxThread">100</property>
        <property key="keepAliveTimeInMillis">20000</property>
        <property key="jobQueueSize">10000</property>
    </adapterConfig>


    Tip

    Tip: The email template used to send this email notification is the PasswordReset template.

    You can edit and customize the email template. For more information on how to do this, see Customizing Automated Emails.


  2. Start the WSO2 Identity Server and log in to the management console.
  3. Click on Resident found under the Identity Providers section on the Main tab of the management console.
  4. Expand the Account Management Policies tab, then the Account Recovery tab and select the Enable Notification Based Password Recovery checkbox. 
    For more information on the fields seen on this screen, see Account Recovery REST API

  5. To enable sending a confirmation email to the user's registered email address after the password reset, select the Notify when Recovery Success checkbox. 

    Tip

    Tip: The email template used to send the confirmation email notification is the passwordResetSuccess template.

    You can edit and customize the email template. For more information on how to do this, see Customizing Automated Emails.


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Tip

For information on the REST APIs for password recovery, see the swagger docs on Account Recovery REST APIs.

Recovery using challenge questions

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Tip

For information on the REST APIs for password recovery using challenge questions, see the swagger docs on Account Recovery REST APIs.


Panel
titleRelated Links
  • To set up reCaptcha for password recovery with secret questions, see Configuring reCaptcha for Password Recovery Flow.  

  • By default, the claim values of the identity claims used in this feature are stored in the JDBC datasource configured in the identity.xml file. See Configuring Claims for more information on how to store the claim values in the user store.

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