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WSO2 IoT Server supports devices, such as desktop (only for Windows 10), mobile and notebook devices, running on Windows 8.1 and 10. The following subsections explain how you can work with the Windows device type:

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titleClick here to find out what version of Windows 10 are supported for mobile and desktop devices.
  • Windows 10, version 1511 - compatible with Windows mobile & PC
  • Windows 10, version 1607 - compatible with Windows mobile & PC
  • Windows 10, version 1703 - compatible with Windows  PC
Note

Currently, Windows mobile device management only works in the super tenant mode. Therefore, when you log in to WSO2 IoT Server you need to get your WSO2 IoT Server administrator's assistance.

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  1. Navigate to the Device Management page to view all the created devices.

    Info
    Expand
    titleClick here for more information on navigating to the Device Management page.
    1. Sign in to the Device Management console.
    2. Click the icon.
    3. Click Device Management.
  2. Click the view icon on the Windows device that you enrolled.

    This directs you to the device details page where you can view the device information and try out operations on a device.
    Image RemovedExample: The device details page when you enroll a Windows 10 device.
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    Expand
    titleView device details
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    The details of each registered device will be shown on separate pages within the Device page.


    Description
    Device Details

    The following device information will be retrieved automatically when you register with IoT Server.

    DeviceThis shows the name the user has given his/her device (e.g., Kim's iPhone).
    ModelThe type of device is stated (e.g., iPhone, iPad).
    StatusIndicates if the device is active, inactive or removed from WSO2 IoT Server.
    OwnerThe owner of the device is stated (e.g., Kim).
    OwnershipThe ownership policy is stated (BYOD or COPE).
    Last UpdateIndicates the last date and time that the device was updated.
    Policy ComplianceIf your device does not comply with certain criteria in the enforced policy, the aspects in which your device is none compliant will be highlighted under this section.
    Device LocationProvides the location of your device.
    Operation LogA list of all the operations that have been carried out by you and its current status
    Expand
    titleDevice operations
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    Click on the operation you wish to carry out and provide the required details (if requested) to apply the selected operation on your device.

    OperationDescription
    DisenrollAbility to unregister a device from WSO2 IoT Server.
    Wipe Data
    Ability to carry out a factory reset operation on your own device via WSO2 IoT Server. The user will have
    to provide the PIN, which he/she entered when registering to WSO2 IoT Server, to be able to wipe his/her device.
    Ring
    Ability to ring the device via WSO2 IoT Server.
    Device Lock
    Ability to lock a device via WSO2 IoT Server.
    Device Lock Reset
    Ability to change the provided passcode or lock-code.
    Location

    Ability to retrieve the device location from WSO2 IoT Server.

    Info

    Supported only for Windows 10 devices.

    Reboot

    Ability to reboot the device via WSO2 IoT Server.

    Info

    Supported only for Windows 10 devices.

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