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Due to various reasons, the devices registered with WSO2 IoT Server might not be able to communicate with the server continuously. When the device is not actively communicating with the server, you need to know of it to take necessary actions, such as checking if the device has any malfunctions and repairing it or checking if the device is was stolen.

To get a clear understanding, let's look at how this works in WSO2 IoT Server.

  • If the device and the server are actively communicating, the device is shown as active.

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    titleClick here to see how the status is displayed.
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    In the device management console, click View under Devices. You can now see all your registered devices and their device statuses.

  • If the server is unable to communicate with the device within a defined time period, the device is shown as unreachable.

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    titleClick here to see how the status is displayed.
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    In the device management console, click View under Devices. You can see all your registered devices and their device statuses.

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  • If the server is still unable to communicate with the device after a defined time period, the device is shown as inactive.

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    titleClick here to see how the status is displayed.
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    In the device management console, click View under Devices. You can now see all your registered devices and their device statuses.

  • If the device starts to communicate with the device after some time, the device status is updated back to active.

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