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Follow the instructions below to apply operations on your device via the EMM Console:

  1. Log into the MDM Console. The My Devices page appears with the following device information. The details Sign in to the EMM Console. 

  2. Navigate to the Device Management page:

    1. To navigate through the DASHBOARD page, click View under DEVICES.
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    2. Navigate using the menu:
      1. Click the menu icon.
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      2. Click Device Management.
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  3. Click the view icon on your registered device to navigate to the Device page, which has the Device Overview, Operations, and Device Details. 
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  4. Click on the respective operation under Operations and provide the required details (if requested) to apply the selected operation on your device. For more details see, allowed device operations.
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If you wish to get the device details follow the steps given below:

  • The Battery level, local storage and the external storage device details can be retrieved from the details under Device Details in the Device page.

  • Additional informations of each registered devices will be shown

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  • under separate

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  • sections within the

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  • Device page as listed below:

     Description
    Device

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  • Details

    The following device information will be retrieved automatically when you register with EMM.

    ProductThe product naming convention used by the device (e.g., iPhone 5,1, iPad2).
    SerialThe serial number of the device.
    IMEIThe International Mobile Station Equipment Identity (IMEI) number of all GSM devices. This is not applicable to devices such as iPads which work without a SIM.
    DeviceThis shows the name the user has given his/her device (e.g., Kim's iPhone).
    VersionThe version of the device registered (e.g., 11B511)
    ModelThe type of device will be stated (e.g., iPhone, iPad)
    Policy ComplianceIf your device does not comply to certain criteria in the enforced policy, the aspects in which your device is none compliant will be highlighted under this section.
    Device LocationProvide the location of your device.
    Installed Application

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  • A list of all the applications that have been installed on your device will be listed under this section.

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  • Operation LogA list of all

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  • the

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Click on the respective operation link and provide the required details (if requested) to apply the selected operation on your device. For more details see, Allowed Device Operations.

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  • operations that have been carried out by you and its current status