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WSO2 Enterprise Mobility Manager (EMM) features have been described in the following sections based the EMM components: Mobile Device Management (MDM) and Mobile Application Management (MAM)

Table of Contents

MDM Features

The following are the key features available in Mobile Device Management (MDMWSO2 Enterprise Mobility Manager (EMM):

FeatureDescription
User managementAdministrators can manage users together with their assigned roles and policies. Administrators can connect to the existing enterprise user stores, which will enable them to provide access to the existing user bases.
Device provisioning iOS and Android powered devices are enrolled to the MDM EMM server using this process. This is an automated process that takes place in the backend.
Device configuration

Administrators can use this feature to perform the following operations on iOS and Android devices, which are registered with MDMEMM:  

  • Device lock
    Administrators can lock devices via the MDM EMM server.
     
  • Clear pass-codepasscode
    Administrators can clear the pass-code assigned to devices via the MDM EMM server.
     
  • Wifi
    Administrators can directly set device Wifi settings via the MDM EMM server.
     
  • Camera
    Administrators can enable or disable the camera on devices via the MDM EMM server.
     
  • Password policy
    Administrators can set a pass-code policy with specific criteria (i.e., the minimum length, number of special characters needed, and more) for devices via the MDM EMM server.
     
  • User password protected Wipe
    Users and administrators can delete all the data on their own device via the MDM EMM server, provided they have correctly entered the PIN code that was set during provisioning.
     
  • Send message
    Administrators can send a message from the MDM EMM server to devices.
     
  • Encrypt storage storage 
    Administrators can enable data encryption to take place when a device is being locked. This is a mobile OS level feature.
     
  • Mute
    Administrators can mute devices via the MDM EMM server.
     
  • Change pass-code
    Administrators passcode
    Administrators can change the pass-code of a device via the MDM EMM server.      
     
  • APN
    Administrators can push APN configurations to mobile devices via the MDM EMM server.
     
  • Email
    Administrators can push email configurations to mobile devices via the MDM EMM server.
     
  • Calendar
    Administrators can push Google calendar configurations to mobile devices via the MDM EMM server.
     
  • LDAP
    Administrators can push LDAP configurations to mobile devices via the MDM EMM server. 
     
  • Enterprise Wipe
    Administrators can delete enterprise data on devices via the EMM server. If required, WSO2 can integrate EMM with the NitroDesk email client.unregistered devices from EMM.
     
  • Information accessibility
    Administrators can access the following device information via the MDM EMM server: 
    • Battery information
    • Memory information
    • Application information
    • Operator information
    • Root detection
    • Location

For more information, see Feature Categorization for Device Configuration.

Policy enforcementmanagementAdministrators can assign policies with various criteria (e.g., lock password, length of the password, blacklisted applications, applications that need to be installed when the policy is enforced, and more) to users, roles and platforms. Currently, WSO2 EMM only supports Android app blacklisting.
Compliance monitoring

EMM will automatically carry out the compliance monitoring process to identify devices that are non-compliant with the policy.

MAM Features

The following are the key features available in Mobile Application Management (MAM):

Administrators can connect to the existing enterprise user stores, which will enable them to provide access to the existing user bases
ConsoleFeatureDescription
MAM Console

Mobile application (app)
policy enforcement

Administrators can define all the mobile applications (apps) that need to be installed on the devices when the policy is enforced. While, also being able to set a list of blacklisted applications for the devices.
Bulk app push appsAdministrators can install a particular application to a specific user or a group of users via the MAM EMM server. 
Tracking app installationAdministrators can get a comprehensive view of all the apps on MAMEMM. While, also being able to filter the app list based on criteria such as, users, roles, installed and uninstalled.
PublisherMobile app management

Users who have the Publisher role permission can carry out the following tasks to manage their mobile apps via the WSO2 EMM Publisher:

    • Upload a new mobile app and submit it to be reviewed.
    • View details of a mobile app.
    • Publish an approved mobile app.
    • Unpublish a published mobile app.
    • Publish an unpublished mobile app.
    • Retire an unpublished mobile app.
    • Deprecate a published mobile app.
    • Retire a deprecated mobile app.
Mobile app reviewing

Users who have the Reviewer role permission can carry out the following tasks via the WSO2 EMM Publisher:

    • Accept a mobile app that has been submitted for review.
    • Reject a mobile app that has been submitted for review.
Store User subscriptionAccessUsers will be able to use WSO2 EMM Store to install apps of their choice , to their own preferred mobile devices. While, also being able to bookmark apps. All bookmarked apps will appear in the My Apps page .
Advanced search optionsThe Store search is based on mobile app attributes. The mobile app attributes will vary based on the type of the mobile app.
Store social platformin the EMM Store.
App rating
FeatureDescription
Compliance monitoringEMM will automatically carry out the compliance monitoring process to identify devices that are non-compliant with the policy.
User managementAdministrators can manage users together with their assigned roles and policies.
Support for existing user storesUsers can add and remove app ratings .

General Features

The following are the general features available in EMM:

MDM , and MAM Console
via the WSO2 EMM Store.
Single Sign-on (SSO)EMM supports SSO between all WSO2 EMM Consoles: EMM Console, Publisher and Store. Thereby, when users sign into one console, they will be able to bypass the sign in process when accessing other WSO2 EMM Consoles.
ScalabilityClustered deployment for high availability and scalability.