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Bugzilla operations
  • createBug

  • updateBug

    Info
    titlePrerequisitesNote

    Custom fields can be created in Bugzilla to specify if the bug is billable or not and also to store the FreshDesk ticket ID and TSheets task ID.

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Code Block
languagexml
titleSample Request for retrieving tickets from the FreshDesk API which falls under the tag, ‘Bugs’ and creating tickets as bugs in Bugzilla and creating the bugs as tasks in Tsheets under the relevant component and updating the task ID for the bug in BugZilla
{
	"freshdeskApiUrl":"https://yasasi.freshdesk.com",
	"freshdeskApiKey":"ElSv9dEcOIC1XsfYZOVE",
	"freshdeskTicketViewId":"6000027550",

	"bugzillaApiUrl":"http://172.22.217.15/bugiya/rest.cgi",
	"bugzillaApiKey":"jgvuN3V9aWqMLWFo4gs2UkezswIUCn9qezgOmibG",

	"tsheetsApiUrl": "https://bugzilla.tsheets.com",
    "tsheetsAccessToken": "S.1__5702cdc8639ffa44e9d935d1736d4979598a15e9"

}  
Info
titleNote

The following are the parameter descriptions:

  • freshdeskTicketViewId: The unique identifier of the view tickets in FreshDesk.