WSO2 IoT Server (WSO2 IoTS) supports devices supports devices, such as desktop (only for Windows 10), mobile and notebook devices, running on Windows 8.1 and 10. The following subsections explain how you can work with the Windows device type:
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| title | Click here to find out what version of Windows 10 are supported for mobile and desktop devices. |
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- Windows 10, version 1511 - compatible with Windows mobile & PC
- Windows 10, version 1607 - compatible with Windows mobile & PC
- Windows 10, version 1703 - compatible with Windows PC
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Currently, Windows mobile device management only works in the super tenant mode. Therefore, when you log in to WSO2 IoTS IoT Server you need to get your IoTS WSO2 IoT Server administrator's assistance. |
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Follow the instructions given below to enroll a Windows device:
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Start up your windows device. - Tap add account to start the registration process.
 Provide your corporate email address and then tap sign in.
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The auto discovery fails if the proxy configurations have not taken place correctly. Then, the device client is unable to contact the server, and the user has to manually enter the discovery server address when registering a Windows device with WSO2 IoTsIoT Server.
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- Enter the credentials that you provided when registering with WSO2 IoTsIoT Server and tap Login.
- Username - Enter your WSO2 IoTS IoT Server username.
- Password - Enter your WSO2 IoTS IoT Server password.
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By default, Windows 8.1 and Windows 10 only supports the BYOD registration process. |
Read the policy agreement and tap I accept the terms to accept the agreement.
The application starts searching for the required certificate policy.
Once the application successfully finds and completes the certificate sharing process, it indicates that the email address is saved.
Tap on WSO2 enrolled once the device enrollment process is complete.
When the application has successfully connected to WSO2 IoTSIoT Server, it indicates the details of the last successful attempt that was made to connect to the server.
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Windows devices support local polling. Therefore if a device does not initiate the wakeup call, you can enable automatic syncing by tapping the button. |
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| title | Click here for more information on unregistering a Windows device from WSO2 IoT Server. |
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| Follow the instructions given below to unregister a Windows-based device: - Open the native Windows application.
Tap the Image Added icon. Tap delete to confirm that you want to unregister the device.
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The native Workplace application will inform you the conditions that apply if you are unregistering the device. |
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You cannot uninstall the Workplace application as it is a Windows system application. |
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| Start up your windows device. - On your device, open Settings and then tap on Accounts to start the registration process.
Tap Access work or school and then tap Connect on the resulting UI.
- Enter the credentials that you provided when registering with WSO2 IoTsIoT Server and tap Login.
- Username - Enter your WSO2 IoTS IoT Server username.
- Password - Enter your WSO2 IoTS IoT Server password.
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By default, Windows 8.1 and Windows 10 only supports the BYOD registration process. |
Read the policy agreement and tap I accept the terms to accept the agreement.
The application starts searching for the required certificate policy.
Once the application successfully finds and completes the certificate sharing process, enter the email address and tap Next.
Once the device is enrolled, tap Finished.
When the application has successfully connected to WSO2 IoTSIoT Server, it indicates the domain it is connected to. Image Added
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| title | Click here for more information on unregistering Unregistering a Windows device from WSO2 IoT Server. |
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| Follow the instructions given below to unregister a Windows-based device: - Open the native Windows application.
Tap the Image Added icon. Tap delete to confirm that you want to unregister the device.
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The native Workplace application will inform you the conditions that apply if you are unregistering the device. |
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You cannot uninstall the Workplace application as it is a Windows system application. |
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Try it out
You can view device details and carry out operations on your device, after successfully enrolling it with WSO2 IoTSIoT Server. Let's take a look at how you can do it:
Navigate to the Device Management page to view all the created devices.
Click the view icon on the Windows device that you enrolled.
This directs you to the device details page where you can view the device information and try out operations on a device.
Image RemovedExample: The device details page when you enroll a Windows 10 device.
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| The details of each registered device will be shown on separate pages within the Device page.
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| Device Details | The following device information will be retrieved automatically when you register with |
IoTSIoT Server. | Device | This shows the name the user has given his/her device (e.g., Kim's iPhone). | | Model | The type of device is stated (e.g., iPhone, iPad). | | Status | Indicates if the device is active, inactive or removed from WSO2 |
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IoTS| IoT Server. | | Owner | The owner of the device is stated (e.g., Kim). | | Ownership | The ownership policy is stated (BYOD or COPE). | | Last Update | Indicates the last date and time that the device was updated. |
| | Policy Compliance | If your device does not comply with certain criteria in the enforced policy, the aspects in which your device is none compliant will be highlighted under this section. | | Device Location | Provides the location of your device. | | Operation Log | A list of all the operations that have been carried out by you and its current status |
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| Click on the operation you wish to carry out and provide the required details (if requested) to apply the selected operation on your device. | Operation | Description |
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| Disenroll | Ability to unregister a device from WSO2 |
IoTS| IoT Server. | Wipe Data | Ability to carry out a factory reset operation on your own device via WSO2 |
IoTSIoT Server. The user will have
to provide the PIN, which he/she entered when registering to |
IoTS| WSO2 IoT Server, to be able to wipe his/her device. | Ring | Ability to ring the device via WSO2 |
IoTS| IoT Server. | Device Lock | Ability to lock a device via WSO2 |
IoTS| IoT Server. | Device Lock Reset | Ability to change the provided passcode or lock-code. | Location | Ability to retrieve the device location from WSO2 |
IoTsIoT Server. | Info |
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Supported only for Windows 10 devices. |
| Reboot | Ability to reboot the device via WSO2 |
IoTsIoT Server. | Info |
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Supported only for Windows 10 devices. |
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