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This section is WIP! |
The following are the key features concepts available in WSO2 Enterprise Mobility Manager (EMM): Table of Contents
Mobile Device Management (MDM)
WSO2 EMM's core function to manage devices. The following features list out how WSO2 EMM manages the devices enrolled.
- Self-service device enrollment and management with end-user EMM Console for iOS, Android, and Windows devices.
- Integrates to enterprise identity systems for device ownership: LDAP, Microsoft AD
- Policy-driven device and profile management for security, data, and device features (Camera, Password Policy).
- Deploy policies over-the-air.
- Compliance monitoring for applied policies on devices.
- Role-based access control (RBAC) for device management.
- Securely wipe enterprise configurations from Enterprise wipe.
- Track locations of enrolled devices.
- Retrieve device information.
- Facilitate device-owner operations such as registering and unregistering devices, installing, rating, sorting mobile apps, etc.
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Mobile App Management
WSO2 EMM manages applications installed on the mobile devices.
- Supports App management.
- App approval process through a lifecycle.
- Provision and de-provisioning apps to enrolled devices.
- Provision apps to enrolled devices based on roles.
- Provision apps to multiple enrolled devices per user.
- Retrieve the list of apps.
- Install new apps and update existing apps on iOS devices via REST APIs, enabling automation of application installation/updates for third-party systems/vendors.
- Install Web Clips on devices.
- Enterprise App Store.
Discover mobile apps through an Enterprise App Store.
Self-provisioning of mobile apps to devices.
Rating and Sorting Applications.
Password reset.
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Device and Data Security
Another key area with WSO2 EMM is that it securely manages devices and data.
- Multi-tenancy to ensure data isolation across all tenants.
- Enforce built-in security features of passcode and encryption.
- Encryption of data storage.
- Device lock and reset.
- Managed APIs to perform administrative functions.
- Ring and GPS to locate device remotely if lost/stolen.
Mobile device features
WSO2 EMM currently supports iOS, Android, and Windows devices. However, the device configuration features will vary based on the mobile OS. The device configuration features that are available for each mobile platform are illustrated as follows:
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title | Android |
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Android device operations
The default operations that are available for Android devices are accessible for BYOD devices. The COPE devices can only carry out selected operations.If you want to enable the COPE devices to carry out more operations or if you want to limit BYOD devices from carrying out selected operations, you can do so via policies.
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COPE only devices need to have the the system service application installed. |
The following operations can be carried on the BYOD and COPE Android devices, respectively.
Operation | BYOD | COPE |
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Lock a device | √ | - |
Unlock a device that was locked via the lock operation. | √ | - |
Retrieve the location of a device. | √ | - |
Enable the silent profile on your own device or mute the device via the EMM server. | √ | - |
Enterprise wiping a device. When this operation is executed, the device will be unregistered from EMM. | √ | - |
Remove your own device lock via the EMM server. | √ | - |
Change the provided passcode or lock code. | √ | - |
Ring the device via the EMM server. | √ | - |
Send a message to the device via the EMM server. The EMM admin can use this device operation to send group messages or even private messages to the EMM users. | √ | - |
Carryout a factory reset on your own device via the EMM server. The user will have to provide the PIN, which he/she entered when registering to EMM, to be able to wipe his/her device. | √ | - |
Reboot or restart your device. | √ | √ |
Schedule firmware upgrades on the device. | √ | √ |
Alert mechanism to report critical events | √ | √ |
Check for applications that your organization has made available in their app store via the app catalog application. | √ | √ |
Install and update applications in silent mode that is without the user's confirmation via the system service application. | √ | √ |
Schedule application installations and updates. | √ | - |
Policies for Android devices
The EMM administrator can add a new policy to a preferred device type, such as BYOD, or COPE. The following policies are available for the Android platform.
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For more information on the API to restrict function on Android devices, see below:
DISALLOW_ADJUST_VOLUME
DISALLOW_CONFIG_BLUETOOTH
DISALLOW_CONFIG_CELL_BROADCASTS
DISALLOW_CONFIG_CREDENTIALS
DISALLOW_CONFIG_MOBILE_NETWORKS
DISALLOW_CONFIG_TETHERING
DISALLOW_CONFIG_VPN
DISALLOW_CONFIG_WIFI
DISALLOW_APPS_CONTROL
DISALLOW_CREATE_WINDOWS
DISALLOW_CROSS_PROFILE_COPY_PASTE
DISALLOW_DEBUGGING_FEATURES
DISALLOW_FACTORY_RESET
DISALLOW_ADD_USER
DISALLOW_INSTALL_APPS
DISALLOW_INSTALL_UNKNOWN_SOURCES
DISALLOW_MODIFY_ACCOUNTS
DISALLOW_MOUNT_PHYSICAL_MEDIA
DISALLOW_NETWORK_RESET
DISALLOW_OUTGOING_BEAM
DISALLOW_OUTGOING_CALLS
DISALLOW_REMOVE_USER
DISALLOW_SAFE_BOOT
DISALLOW_SHARE_LOCATION
DISALLOW_SMS
DISALLOW_UNINSTALL_APPS
DISALLOW_UNMUTE_MICROPHONE
DISALLOW_USB_FILE_TRANSFER
ALLOW_PARENT_PROFILE_APP_LINKING
ENSURE_VERIFY_APPS
SET_SCREEN_CAPTURE_DISABLED
SET_STATUS_BAR_DISABLED
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Wi-Fi
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Ability separate the personal and work related data on your device via the managed profile feature.
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For more information on how it works, see Data Containerization for Android Device. |
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Information on enrolled Android devices
You are able to get the following information about an enrolled Android device via the WSO2 EMM console.
- The battery charged percentage.
- The internal storage information.
- The list of installed application on the specific device.
- The operation log information that contains the details of successful,failed and pending operations.
- The details of the policy that is been enforced on the device and the compliance details.
- The location of the device
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title | Windows |
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borderWidth | 1 |
Windows device operations
The operations listed below can be carried on iOS device.
- Lock your own device via the EMM server.
- Disenroll or unregister your device from WSO2 EMM.
- Remove your own device lock via the EMM server.
- Change the provided passcode or lock-code.
- Ring the device via the EMM server.
- Carryout a factory reset on your own device via the EMM server. The user will have to provide the PIN, which he/she entered when registering to EMM, to be able to wipe his/her device.
Policies for Windows devices
The EMM administrator is able to restrict operations on Windows devices by adding a new policy. The following policies are available for the iOS platform.
Policies | Description |
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Passcode policy | Define a password policy for the devices. |
Restrictions | Restricts the usage of the camera and other functions. Windows only supports device restrictions on the camera. |
Encrypt storage | Encrypt data on the device, when the device is locked and make it readable when the passcode is entered. |
Information on enrolled Windows devices
You are able to get the following information about an enrolled Windows device via the WSO2 EMM console.
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