Error Handling
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Error Handling

When errors/exceptions occur in the system, the API Manager throws XML-based error responses to the client by default. To change the format of these error responses, you change the relevant XML file in the <AM_HOME>/repository/deployment/server/synapse-configs/default/sequences directory. The directory includes multiple XML files, named after the type of errors that occur. You must select the correct file.

For example, to change the message type of authorization errors, open the <APIM_HOME>/repository/deployment/server/synapse-configs/default/sequences/_auth_failure_handler.xml file and change  application/xml to something like  application/json .

<sequence name="_auth_failure_handler_" xmlns="http://ws.apache.org/ns/synapse"> <property name="error_message_type" value="application/json"/> <sequence key="_cors_request_handler_"/> </sequence>

Similarly, to change the error messages of throttling errors (e.g., quota exceeding), change the _throttle_out_handler_.xml file; resource mismatch errors, the _resource_mismatch_handler_.xml file, etc.

Given below are some error codes and their meanings.

API handlers error codes

Error code

Error Message

Description

Examples

Error code

Error Message

Description

Examples

700700

API blocked

This API has been blocked temporarily. Please try again later or contact the system administrators.

Invoke an API which is in the BLOCKED lifecycle state

900800

Message throttled out

The maximum number of requests that can be made to the API within a designated time period is reached and the API is throttled for the user.

Invoke an API exceeding the tier limit 

900801

Hard limit exceeded

Hard throttle limit reached

Invoke an API exceeding the hard throttle limit

900900

Unclassified authentication failure

An unspecified error has occurred

Backend service for key validation is not accessible when trying to invoke an API

900901

Invalid credentials

Invalid authentication information provided

Using an older access token after an access token has been renewed.

900902

Missing credentials

No authentication information provided

Accessing an API without the Authorization: Bearer header

900905

Incorrect access token type is provided

The access token type used is not supported when invoking the API. The supported access token types are application and user accesses tokens. See Access Tokens.

Invoke API with application token, where the resource only allows application user tokens

900906

No matching resource found in the API for the given request

A resource with the name in the request can not be found in the API.

Invoke an API resource that is not available

900907

The requested API is temporarily blocked

Happens when the API user is blocked.

Invoke API resource with a subscription that has been blocked by the API publisher

900908

Resource forbidden

The user invoking the API has not been granted access to the required resource.

Invoke an unsubscribed API

900909

The subscription to the API is inactive

The status of the API has changed to an inaccessible/unavailable state.

Invoke an API resource with a subscription that has not yet been approved by the administrator.

900910

The access token does not allow you to access the requested resource

Can not access the required resource with the provided access token. Check the valid resources that can be accessed with this token.

Invoke API resource with an access token that is not generated to be used with the resource's scope.

102511

Incomplete payload

The payload sent with the request is too large and the client is unable to keep the connection alive until the payload is completely transferred to the API Gateway

Sending a large PDF file with the POST request

The error codes 900903 (Access token expired) and 900904 (Access token inactive) are deprecated from API Manager 1.9.0 onwards. Alternatively, error code 900901 will be sent when the token is invalid or inactive.

Sequences error codes

Error code

Description

Error code

Description

900901

Production/sandbox key offered to the API with no production/sandbox endpoint

400

Server cannot process the request due to an error in the request sent by the client

403

No matching resource found in the API for the given request

In addition to the above error codes, we have engaged Synapse-level error codes to the default fault sequence and custom fault sequences (e.g.,_token_fault_.xml) of the API Manager. For information, see Error Handling in WSO2 ESB documentation.

The HTTP Status Codes and the corresponding error codes from the error responses are given below.

HTTP Status Code

Error Code

HTTP Status Code

Error Code

401

900901, 900902, 900905, 900907, 900909

403

900906, 900908, 900910

429

900800

500

900900

503

700700, 900801


Transport error codes

Error Code

Detail

101000

Receiver input/output error sending

101001

Receiver input/output error receiving

101500

Sender input/output error sending

101501

Sender input/output error receiving

101503

Connection failed

101504

Connection timed out (no input was detected on this connection over the maximum period of inactivity)

101505

Connection closed

101506

NHTTP protocol violation

101507

Connection canceled

101508

Request to establish new connection timed out

101509

Send abort

101510

Response processing failed

If the HTTP PassThrough transport is used, and a connection-level error occurs, the error code is calculated using the following equation:

Error code = Base error code + Protocol State

There is a machine state in the transport sender side, where the protocol state changes according to the phase of the message.

Following are the possible protocol states and the description for each:

Protocol State

Description

Protocol State

Description

Protocol State

Description

REQUEST_READY (0)

Connection is at the initial stage ready to send a request

REQUEST_HEAD(1)

Sending the request headers through the connection

REQUEST_BODY(2)

Sending the request body

REQUEST_DONE(3)

Request is completely sent

RESPONSE_HEAD(4)

The connection is reading the response headers

RESPONSE_BODY(5)

The connection is reading the response body

RESPONSE_DONE(6)

The response is completed

CLOSING(7)

The connection is closing

CLOSED(8)

The connection is closed

Since there are several possible protocol states in which a request can time out, you can calculate the error code accordingly using the values in the table above. For example, in a scenario where you send a request and the request is completely sent to the backend, but a timeout happens before the response headers are received, the error code is calculated as follows:

In this scenario, the base error code is CONNECTION_TIMEOUT(101504) and the protocol state is REQUEST_DONE(3).

Therefore, 

Error code = 101504 + 3 = 101507

These Transport error codes are used in Advanced Configurations of Endpoints.

Custom error messages

To send a custom message with a custom HTTP status code, you execute an additional sequence that can generate a new error message. You then override the message body, HTTP status code and other values.

The following steps demonstrate how to override a throttled-out message's HTTP status code as a custom error message:

  1. Go to <APIM_HOME> /repository/deployment/server/synapse-configs/default/sequences directory and create the file convert.xml as follows.

    <sequence xmlns="http://ws.apache.org/ns/synapse" name="convert"> <payloadFactory media-type="xml"> <format> <am:fault xmlns:am="http://wso2.org/apimanager"> <am:code>$1</am:code> <am:type>Status report</am:type> <am:message>Runtime Error</am:message> <am:description>$2</am:description> </am:fault> </format> <args> <arg evaluator="xml" expression="$ctx:ERROR_CODE"/> <arg evaluator="xml" expression="$ctx:ERROR_MESSAGE"/> </args> </payloadFactory> <property name="RESPONSE" value="true"/> <header name="To" action="remove"/> <property name="HTTP_SC" value="555" scope="axis2"/> <property name="NO_ENTITY_BODY" scope="axis2" action="remove"/> <property name="ContentType" scope="axis2" action="remove"/> <property name="Authorization" scope="transport" action="remove"/> <property name="Access-Control-Allow-Origin" value="*" scope="transport"/> <property name="Host" scope="transport" action="remove"/> <property name="Accept" scope="transport" action="remove"/> <property name="X-JWT-Assertion" scope="transport" action="remove"/> <property name="messageType" value="application/json" scope="axis2"/> <send/> </sequence>
  2. Check the logs to see whether there are issues in the deployment.  If the deployment is successful, you see a message like the following in the system logs:

  3. Invoke the API until the throttling limit exceeds and the new requests get throttled out. 

    curl -v -H "Authorization: Bearer <Access_Token>" http://localhost:8280/<API_name>/<context>/<version>
  4. Note that you get following response:

    * About to connect() to 127.0.0.1 port 8280 (#0) * Trying 127.0.0.1... * Adding handle: conn: 0x17a2db0 * Adding handle: send: 0 * Adding handle: recv: 0 * Curl_addHandleToPipeline: length: 1 * - Conn 0 (0x17a2db0) send_pipe: 1, recv_pipe: 0 * Connected to 127.0.0.1 (127.0.0.1) port 8280 (#0) > GET /testam/sanjeewa/1.0.0 HTTP/1.1 > User-Agent: curl/7.32.0 > Host: 127.0.0.1:8280 > Accept: */* > Authorization: Bearer 7f855a7d70aed820a78367c362385c86 > < HTTP/1.1 555 < Access-Control-Allow-Origin: * < Content-Type: application/json < Date: Mon, 13 Apr 2015 05:30:12 GMT * Server WSO2-PassThrough-HTTP is not blacklisted < Server: WSO2-PassThrough-HTTP < Transfer-Encoding: chunked < * Connection #0 to host 127.0.0.1 left intact {"fault":{"code":"900800","type":"Status report","message":"Runtime Error","description":"Message throttled out"}}

WSO2 API Manager has the following default fault sequences located in <APIM_HOME> /repository/deployment/server/synapse-configs/default/sequences directory.

Fault Sequence

Description

Fault Sequence

Description

fault.xml

This is the primary fault sequence that gets invoked when an error occurs during the execution of an API resources

main.xml

This sequence is called when the endpoint being called does not exist

auth_failure_handler.xml

This sequence is called when an API authentication error is encountered

production_key_error.xml

This sequence is called when a Production key is used to invoke an API that does not have a Production endpoint defined

sandbox_key_error.xml

This sequence is called when a Sandbox key is used to invoke an API that does not have a Sandbox endpoint defined

throttle_out_handler.xml

This sequence is called when a given request to an API gets throttled out

token_fault.xml

This sequence is called when there is an error in invoking the token API

resource_mismatch_handler.xml

This sequence is called when a matching resource cannot be found by the gateway to the corresponding resource being invoked

The default sequences can also be customized as shown in the section above.

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