{"type":"doc","content":[{"type":"paragraph","content":[{"text":"The WSO2 Identity Server provides the means of sending automated emails to the user. ","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Log in to the WSO2 Identity Server ","type":"text"},{"text":"management console","type":"text","marks":[{"type":"link","attrs":{"href":"https://wso2docs.atlassian.net/wiki/spaces/IS530/pages/25559318"}}]},{"text":" using your tenant credentials.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Navigate to the ","type":"text"},{"text":"Main","type":"text","marks":[{"type":"strong"}]},{"text":" tab and click ","type":"text"},{"text":"List","type":"text","marks":[{"type":"strong"}]},{"text":" under ","type":"text"},{"text":"Email Templates","type":"text","marks":[{"type":"strong"}]},{"text":". ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the resulting screen, you can customize the email templates that are sent to the users in your tenant.","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"cxhtml":"emailTemplateParaINLINE

Select Email Template Type: Select the type of email template you wish to customize using this dropdown.
Select the Template Language: Select the language in which the email template is written in using this dropdown.
Email Content Type: Select the type of the content in the email template using this dropdown.
- text/plain: Use this when the email template has text and/or placeholders.
- text/html: Use this when the email template is in HTML format.
Subject: This is the subject of the email that is sent to the user.
Email Body: This is the body of the email that is sent to the user.
INLINE
Custom information like {first-name} and {user-id} are populated from the user store configured for this tenant.
Email Footer: This is the footer of the email.
Note: Ensure that you do not use the "|" character in your Subject, Email Body or Email Footer as this is not supported.

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email template has text and/or placeholders.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"text/html:","type":"text","marks":[{"type":"strong"}]},{"text":" Use this when the email template is in HTML format.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Subject","type":"text","marks":[{"type":"strong"}]},{"text":": This is the subject of the email that is sent to the user.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Email Body","type":"text","marks":[{"type":"strong"}]},{"text":": This is the body of the email that is sent to the user.","type":"text"}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"no-include","parameters":{"macroParams":{"atlassian-macro-output-type":{"value":"INLINE"}},"macroMetadata":{"macroId":{"value":"9b689a0e-5d9e-4207-aa37-33cc23194322"},"schemaVersion":{"value":"1"},"title":"no-include"}}},"content":[{"type":"paragraph","content":[{"text":"Custom information like ","type":"text"},{"text":"{first-name}","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"{user-id}","type":"text","marks":[{"type":"code"}]},{"text":" are populated from the user store configured for this tenant.","type":"text"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Email Footer","type":"text","marks":[{"type":"strong"}]},{"text":": This is the footer of the email.","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Note","type":"text","marks":[{"type":"strong"}]},{"text":": Ensure that you do not use the \"|\" character in your ","type":"text"},{"text":"Subject","type":"text","marks":[{"type":"strong"}]},{"text":", ","type":"text"},{"text":"Email Body","type":"text","marks":[{"type":"strong"}]},{"text":" or ","type":"text"},{"text":"Email Footer","type":"text","marks":[{"type":"strong"}]},{"text":" as this is not supported.","type":"text"}]}]}]}]}]}],"version":1}}}}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Save","type":"text","marks":[{"type":"strong"}]},{"text":" to save your changes.","type":"text"}]}]}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"panel","parameters":{"macroParams":{"title":{"value":"Related Links"}},"macroMetadata":{"macroId":{"value":"279818e7-e562-4ee5-81d4-d233b4fff15e"},"schemaVersion":{"value":"1"},"title":"Panel"}}},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For details on how to customize the automated emails, see ","type":"text"},{"text":"Customizing Automated Emails","type":"text","marks":[{"type":"link","attrs":{"href":"https://wso2docs.atlassian.net/wiki/spaces/IS530/pages/25559634"}}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For an example of how automated emails can be used, see ","type":"text"},{"text":"Creating Users Using the Ask Password Option","type":"text","marks":[{"type":"link","attrs":{"href":"https://wso2docs.atlassian.net/wiki/spaces/IS530/pages/25559628"}}]},{"text":".","type":"text"}]}]}]}]}],"version":1}