This documentation is for WSO2 Enterprise Mobility Manager version 1.0.0. View documentation for the latest release.

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Follow the instructions below to register an iOS-based device:

  1. Open the registration email that you received on your mobile and click on the URL provided in the email. The MDM Agent application will get downloaded.

    iOS user registration MDM

  2. Enter your server address, based on your environment, in the text box provided. 
    • Developer Environment - Enter your server IP as your server address.
    • Deployment Environment - Enter your domain as your server address.
  3. Click Start Registration. The Safari browser will pop-up with the screen as follows:

    If the certificate is a self-signed SSL certificate, click Download the Root Certificate  else go to step 6. iOS devices need the root certificate to be downloaded to trust the server certificate
  4. Click Install on the root profile installation pop-up menu - This will install the root CA certificate. After you have successfully installed the root certificate the previous screen will appear.

  5. Click MDM Login Page. 
  6. Enter your details and click Sign In.
    • Username - Enter your email address as the username.
    • Password - Enter the password provided in the email. 
    • Domain - You need to enter your  domain only if the server is hosted with multi-tenant support.
    • Ownership type - Select the corresponding device ownership option. This will customize the MDM behavior accordingly.
      • If you select BYOD go to step 7 - You will be shown a policy agreement, which you can either accept or reject. However, you will get access to MDM only if you accept the policy agreement.
      • If you select COPE go to step 8 - As you are using a corporate owned device, you will not be shown a policy agreement. However, you will have to adhere to the company policy.
  7. Read the tenant's policy agreement that appears, and click I Accept  to accept the agreement. 
  8. Click Install on the server profile installation pop-up menu. A warning message will appear to indicate that by installing the profile the MDM will  remotely manage the iOS device.

  9. Click Install to continue.
  10. Click Done to finalize the registration process.  The Safari page will appear with a success message. After 1 or 2 seconds, the native iOS Agent will be loaded.

  11. Click OK to allow the MDM Agent to fetch your current location.
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