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  • SSH into the particular instance
  • All the logs reside in /tmp
  • /tmp/puppet-init.log : Instance boo boot script
  • /tmp/puppet_log : Puppet agent logs if puppet is used for the deployment
  • /tmp/agent.screen.log : Python agent logs

Scan through these logs to identify any ERROR or WARN messages which caused the erroneous state.

  • Locate /mnt/ to cross check whether all the packs and configurations are staged successfully.
  • /mnt/apache-stratos-python-cartridge-agent-4.1.3, /mnt/ppaas-configurator-4.1.0-SNAPSHOT, /mnt/<ipaddress>/<product> should be staged by puppet
  • /mnt/<ipaddress>/<product/repository/logs/wso2carbon.log will contain specific product related logs