When a tenant hosts an application to be used by external parties, it should ideally have a short URL. Shorter URLs are easier to be memorized and typed, which eliminates the need to log-in to access the application. Also, tenant information and other descriptive attributes are hidden in shorter URLs, and they are more convenient in hard-copy productions.
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The URL mapping functionality is bundled by default in the WSO2 Application Server. If it is not included in the WSO2 product you are using, you can install it using the instructions provided in section Feature Management. Once installed, the necessary menus will appear in the product's management console.
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To access your domain, a cname is required. If a cname is not available at the moment, you can use /etc/hosts file in ubuntu or Windows\System32\drivers\etc\hosts file in windows to put your domain entries pointing to the local ip.
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