Applying device Operations
Follow the instructions given below to apply operations on devices:
- Login to the EMM management console and click the menu icon.
- Click Device Management.
- Apply device operations.
- Apply device operations on multiple devices of the same platform:
- Filter the devices using the By Platform filter.
Example: To filter the Windows devices select windows under By Platform. - Select the device/devices you wish to carry out the operation on, by clicking on the respective device.
- Click on a operation under Operations and provide the required details (if requested) to apply the selected operation on your device. For more details see, allowed device operations.
- Filter the devices using the By Platform filter.
- Apply device operations on a selected device:
Navigate to the device page of the device you selected.
- Click on the respective operation under Operations and provide the required details (if requested) to apply the selected operation on your device. For more details, see allowed device operations.
- Apply device operations on multiple devices of the same platform:
Allowed device operations
The following sections describe the operations that can be carried out on Android, iOS and Windows devices via the EMM console
Operation | Description | Mobile Platform | ||
---|---|---|---|---|
Android | iOS | Windows | ||
Device Lock | Ability to lock a device via the EMM server. | √ | √ | √ |
Location | Ability to receive the location of the device. | √ | √ | X |
Mute Device | Ability to enable the silent profile on a device via the EMM server. | √ | √ | X |
Enterprise Wipe | Ability to unregister a device from EMM. | √ | √ | X |
Disenroll | Ability to unregister a device from EMM. This operation is specific for Windows devices and is similar to Enterprise Wipe. | X | X | √ |
Clear Passcode | Ability to remove a device lock via the EMM server. | √ | √ | √ |
Change Lock-Code | Ability to change the provided passcode or lock-code. | √ | √ | X |
LockRest | Ability to change the provided passcode or lock-code. This operation is specific for Windows devices and is similar to Change Lock-Code. | X | X | √ |
Ring | Ability to ring the device via the EMM server. | √ | √ | √ |
Message | Ability to send a message to the device via the EMM server. The EMM admin can use this device operation to send group messages or even private messages to the EMM users. | √ | √ | X |
Wipe Data | Ability to carryout a factory reset on your own device via the EMM server. The user will have to provide the PIN, which he/she entered when registering to EMM, to be able to wipe his/her device. | √ | X | √ |
APN Configurations | Ability to set the APN configurations on a user's device. In iOS, the EMM server does not detect whether a device (i.e., iPad) has only Wifi, or whether the device has 3G and Wifi. If there is only Wifi, the APN configurations can not be pushed, and a policy violation will occur. | X | √ | X |
Google calendar | Ability to set the google calendar configurations on the user's device. | X | √ | X |
LDAP | Ability to set the LDAP account configurations on the user's device. | X | √ | X |