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Multiple tenants can use WSO2 EMM; while, maintaining tenant-based isolation. The Android configurations enable the tenants to customize the Android settings based on their own requirements.

Android configurations

Follow the steps given below to configure the Android platform:

  1. Sign in to the EMM console and click the menu icon.
  2. Click Platform configurations and select Android Configurations.
  3. Enter the following:
    • Notifier Type - The notifier type determines the way in which the notification will take place. The available options are as follows:
    • If Local was selected as the notifier type, provide the Notifier Frequency (in milliseconds) - This is the interval after which the wake-up command will be automatically triggered by the Android Agent.

      Note

      From Android 4.4 (KitKat) onwards, the OS does not allow applications to trigger wake-up commands when the trigger period is set to less than a minute. Therefore, make sure to set the notifier frequency to 60000ms or more. 

    • If FCM was selected as the notifier type, enter the Firebase Cloud Token you generated as the server key.
    • End User License Agreement (EULA) - Provide the license agreement that a user must adhere to when enrolling an Android device with EMM.
  4. Click SAVE.

If the Administrator changes the notifier type (from FCM to LOCAL or from LOCAL to FCM) the existing devices should re-register with WSO2 EMM for the change on the notifier type to be applied to the devices.

In the situation where the notifier type changes from LOCAL to FCM, even if the existing devices are not re-registered they are able to contact the server via local notifications. But in situations where the notifier type is changed from FCM to LOCAL, you must re-register the existing devices as they will not be able to contact the server after the change.

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