Endpoint Error Handling

This page describes error handling for endpoints. It contains the following sections:

Overview

The last step of a message processing inside WSO2 Enterprise Service Bus is to send the message to a service provider (see also Mediating Messages) by sending the message to a listening service endpoint. During this process, transport errors can occur. For example, the connection might time out, or it might be closed by the actual service. Therefore, endpoint error handling is a key part of any successful Enterprise Integrator deployment.

Messages can fail or be lost due to various reasons in a real TCP network. When an error occurs, if the Enterprise Integrator is not configured to accept the error, it will mark the endpoint as failed, which leads to a message failure. By default, the endpoint is marked as failed for quite a long time, and due to this error, subsequent messages can get lost.

To avoid lost messages, you configure error handling at the endpoint level. You should also run a few long-running load tests to discover errors and fine-tune the endpoint configurations for errors that can occur intermittently due to various reasons.

For information on general error handling and error codes in the Enterprise Integrator, see Error Handling.

Endpoint states

At any given time, the state of the endpoint can be one of the following:

Active

When WSO2 Enterprise Service Bus starts, endpoints are in the "Active" state and ready to handle messages. If the user does not put the endpoint into the OFF state, it will be in the "Active" state until an error occurs.

The endpoint can be configured to stay in the "Active" state or to go to "Timeout" or "Suspended" based on the error codes you configure for those states. When an error occurs, the endpoint checks to see whether it is a "Timeout" error first, and if not, it checks to see whether it is a "Suspended" error. If the error is not defined for either "Timeout" or "Suspended," the error will be ignored and the endpoint will stay Active.

Timeout

When an endpoint is in the "Timeout" state, it will continue to attempt to receive messages until one message succeeds or the maximum retry setting has been reached. If the maximum is reached at which point the endpoint is marked as "Suspended." If one message succeeds, the endpoint is marked as "Active."

For example, let's assume the number of retries is set to 3. When an error occurs and the endpoint is set to the "Timeout" state, the Enterprise Integrator can try to send up to three more messages to the endpoint. If the next three messages sent to this endpoint result in an error, the endpoint is put in the "Suspended" state. If one of the messages succeeds before the retry maximum is met, the endpoint will be marked as "Active."

Suspended

A "Suspended" endpoint cannot send or receive messages. When an endpoint is put into this state, the Enterprise Integrator waits until after an initial duration has elapsed (default is 30 seconds) before attempting to send messages to this endpoint again. If the message succeeds, the endpoint is marked as "Active." If the next message fails, the endpoint is marked as "Suspended" or "Timeout" depending on the error, and the Enterprise Integrator waits before retrying messages using the following formula:

Min(current suspension duration * progressionFactor, maximumDuration)

You configure the initial suspension duration, progression factor, and maximum duration as part of the suspendOnFailure settings. On each retry, the suspension duration increases, up to the maximum duration.

Configuring leaf endpoints

The following is the configuration for the address endpoint. Since we all are only interested in error configurations, the same applies for WSDL endpoints as well. The error handling configuration are as follows:

• Timeout settings
• MarkForSuspension settings
• suspendOnFailure settings

<address uri="endpoint address" [format="soap11|soap12|pox|get"]
    [optimize="mtom|swa"] [encoding="charset encoding"]
    [statistics="enable|disable"] [trace="enable|disable"]>
	<enableRM [policy="key"]/>?
        <enableSec [policy="key"]/>?
        <enableAddressing [version="final|submission"] [separateListener="true|false"]/>?

        <timeout>
                <duration>timeout duration in seconds</duration>
                <responseAction>discard|fault|never</responseAction>
        </timeout>?

        <markForSuspension>
                [<errorCodes>xxx,yyy</errorCodes>]
                <retriesBeforeSuspension>m</retriesBeforeSuspension>
                <retryDelay>d</retryDelay>
        </markForSuspension>

        <suspendOnFailure>
	        [<errorCodes>xxx,yyy</errorCodes>]
                <initialDuration>n</initialDuration>
                <progressionFactor>r</progressionFactor>
                <maximumDuration>l</maximumDuration>
        </suspendOnFailure>
</address>

"Timeout" settings

"MarkForSuspension" settings

"suspendOnFailure" settings

Sample Configuration:

<endpoint name="Sample_First" statistics="enable" >
    <address uri="http://localhost/myendpoint" statistics="enable" trace="disable">
        <timeout>
            <duration>60000</duration>
        </timeout>

        <markForSuspension>
            <errorCodes>101504, 101505</errorCodes>
            <retriesBeforeSuspension>3</retriesBeforeSuspension>
            <retryDelay>1</retryDelay>
        </markForSuspension>

        <suspendOnFailure>
            <errorCodes>101500, 101501, 101506, 101507, 101508</errorCodes>
            <initialDuration>1000</initialDuration>
            <progressionFactor>2</progressionFactor>
            <maximumDuration>60000</maximumDuration>
        </suspendOnFailure>

    </address>
</endpoint>

In this example, the errors 101504 and 101505 move the endpoint into the "Timeout" state. At that point, three requests can fail for one of these errors before the endpoint is moved into the "Suspended" state. Additionally, errors 101500, 101501, 101506, 101507, and 101508 will put the endpoint directly into the "Suspended" state. The error 101503 is not listed, so if a 101503 error occurs, the endpoint will remain in the "Active" state.

When the endpoint is first suspended, the retry happens after one second. Because the progression factor is 2, the next suspension duration before retry is two seconds, then four seconds, then eight, and so on until it gets to sixty seconds, which is the maximum duration we have configured. At this point, all subsequent suspension periods will be sixty seconds until the endpoint succeeds and is back in the Active state, at which point the initial duration will be used on subsequent suspensions.

Sample Configuration for Endpoint Dynamic Timeout:

Let's look at a sample configuration where you have dynamic timeout for the endpoint.

In this, the timeout value is defined using a Property mediator outside the endpoint configuration. The timeout parameter in the endpoint configuration is then evaluated against an XPATH expression that is used to reference and read the timeout value. Using this timeout values can be configured without having to change the endpoint configuration. 

<sequence name=dynamic_sequence xmlns="http://ws.apache.org/ns/synapse">
  <property name="timeout" scope="default" type="INTEGER" velue=20000>
  <send>
      <endpoint>
          <address uri="http://localhost/myendpoint">
          <timeout>
            <duration>{get-property('timeout')}</duration>
            <responseAction>discard</responseAction>
          </timeout>
      </endpoint>
  </send>
</sequence>

You also have the option of defining a dynamic timeout for the endpoint as a local entry:

<localEntry key="timeout"><![CDATA[20000]]>
   <description/>
</localEntry>

For more information about error codes, see Error Codes.

Disabling endpoint suspension

If you do not want the endpoint to be suspended at all, you can configure the Timeout, MarkForSuspension and suspendOnFailure settings as shown in the following example.

<endpoint name="NoSuspendEndpoint"> 
       <address uri="http://localhost:9000/services/SimpleStockQuoteService"> 
           <timeout> 
               <duration>30000</duration> 
               <responseAction>fault</responseAction> 
           </timeout> 
           <suspendOnFailure> 
               <errorCodes>-1</errorCodes> 
               <initialDuration>0</initialDuration> 
               <progressionFactor>1.0</progressionFactor> 
               <maximumDuration>0</maximumDuration> 
           </suspendOnFailure> 
           <markForSuspension> 
               <errorCodes>-1</errorCodes> 
           </markForSuspension> 
       </address> 
   </endpoint>

Configuring retry

You can configure the Enterprise Integrator to enable or disable retry for an endpoint when a specific error code occurs. For example:

<endpoint>
  <address uri="http://localhost:9001/services/LBService1">
    <retryConfig>
      <disabledErrorCodes>101503</disabledErrorCodes>
    </retryConfig>
  </address>
</endpoint>
<endpoint>
  <address uri="http://localhost:9002/services/LBService1">
    <retryConfig>
      <enabledErrorCodes>101503</enabledErrorCodes>
    </retryConfig>
  </address>
</endpoint>

In this example, if the error code 101503 occurs when trying to connect to the first endpoint, the endpoint is not retried, whereas in the second endpoint, the endpoint is always retried if error code 101503 occurs. You can specify enabled or disabled error codes (but not both) for a given endpoint.

Configuring a failover endpoint 

For information on configuring a failover endpoint to handle errors, see Configuring Failover Endpoints.