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Running the Product

To run WSO2 products, you start the product server at the command line. The following sections in this page explains everything you need to know about running the product:

Starting the server

When starting WSO2 EMM, it is mandatory to have an active internet connection; otherwise, the devices will not be able to connect to EMM.

Follow the instructions below to start your WSO2 product based on the Operating System you use:

On Windows/Linux/Mac OS

To start the server, you run <EMM_HOME>/bin/wso2server.bat (on Windows) or <EMM_HOME>/bin/wso2server.sh (on Linux/Mac OS) from the command prompt as described below. Alternatively, you can install and run the server as a Windows service or Linux service.

  1. Open a command prompt by following the instructions below:
    • On Windows: Click Start -> Run, type cmd at the prompt, and then press Enter.
    • On Linux/Mac OS: Establish an SSH connection to the server, log on to the text Linux console, or open a terminal window.
  2. Navigate to the <EMM_HOME>/bin/ directory using the Command Prompt.
  3. Execute one of the following commands:
    • To start the server in a typical environment:
      • On Windows: wso2server.bat --run
      • On Linux/Mac OS: sh wso2server.sh

    • To start the server in the background mode of Linux: sh wso2server.sh start
      To stop the server running in this mode, you will enter: sh wso2server.sh stop

    • To provide access to the production environment without allowing any user group (including admin) to log into the Management Console:

      • On Windows: wso2server.bat --run -DworkerNode
      • On Linux/Mac OS: sh wso2server.sh -DworkerNode
    • To check for additional options you can use with the startup commands, type -help after the command, such as: 
      sh wso2server.sh -help (see the related topics section at the end of this page).
  4. The operation log appears in the command window. When the product server has successfully started, the log displays the message "WSO2 Carbon started in 'n' seconds".

On Solaris

To start the server, you run <EMM_HOME>/bin/wso2server.sh from the Command Prompt as described below. 

Following instructions are tested on an Oracle Solaris 10 8/11 x86 environment.

  1. Click Launch -> Run Applications, type dtterm at the Prompt, and then press Enter, to open a Command Prompt.
  2. Navigate to the <EMM_HOME>/bin directory using the Command Prompt.
  3. Execute the following command: bash wso2server.sh
  4. The operation log appears in the command window. When the product server has successfully started, the log displays the message "WSO2 Carbon started in 'n' seconds".

If you are starting the product in service/nohup mode in Solaris, do the following:

  1. Update the <EMM_HOME>/bin/wso2server.sh file as follows:
    1. Search for the following occurrences: nohup sh "$CARBON_HOME"/bin/wso2server.sh $args > /dev/null 2>&1 &

    2. Replace those occurrences with the following:  nohup bash "$CARBON_HOME"/bin/wso2server.sh $args > /dev/null 2>&1 &

      The only change is replacing sh with bash. This is required only for Solaris.

  2. Update your PATH variable to have /usr/xpg4/bin/sh as the first element. This is because /usr/xpg4/bin/sh contains an sh shell that is newer than the default sh shell. You can set this variable as a system property in the wso2server.sh script or you can run the following command on a terminal:

    export PATH=/usr/xpg4/bin/sh:$PATH
  3. Start the product by following the above instructions.

Accessing the EMM Consoles

Once you start the server, you can access the WSO2 EMM consoles by opening a Web browser and typing in the respective URLs. 

The WSO2 EMM Console URLs are as follows:

  • Access via HTTP: 
    WSO2 EMM console: http://<EMM_HTTP_HOST>:<HTTP_PORT>/emm
    WSO2 EMM Management Console: http://<EMM_HTTP_HOST>:<HTTP_PORT>/carbon
    WSO2 EMM Device Statistics Dashboard: https://<EMM_HTTP_HOST>:<HTTP_PORT>/portal
     
  • Access via secure HTTP
    WSO2 EMM console: https://<EMM_HTTPS_HOST>:<HTTPS_PORT>/emm
    WSO2 EMM Management Console: https://<EMM_HTTPS_HOST>:<HTTPS_PORT>/carbon
    WSO2 EMM Device Statistics Dashboard: https://<EMM_HTTPS_HOST>:<HTTPS_PORT>/portal


When accessing the Management Console from the same server where it's installed, you can type localhost instead of the IP address: https://localhost:9443/carbon

The Management Console URL can be changed by uncommenting and modifying the value of the   MgtHostName  in the  <PRODUCT_HOME>/repository/conf/carbon.xml file.

Example:

<MgtHostName>localhost</MgtHostName>

For more information, see Accessing WSO2 EMMAccessing the WSO2 EMM Management Console and Accessing the WSO2 EMM Device Statistics Dashboard.

You can use the above URLs to access the WSO2 EMM consoles on this computer from any other computer connected to the Internet or LAN.

When these pages appear, the web browser will typically display an "insecure connection" message, which requires your confirmation before you can continue.

The EMM consoles are based on the HTTPS protocol, which is a combination of HTTP and SSL protocols. This protocol is generally used to encrypt the traffic from the client to server for security reasons. The certificate it works with is used for encryption only, and does not prove the server identity, so when you try to access these consoles, a warning of untrusted connection is usually displayed. To continue working with this certificate, some steps should be taken to "accept" the certificate before access to the site is permitted. If you are using the Mozilla Firefox browser, this usually occurs only on the first access to the server, after which the certificate is stored in the browser database and marked as trusted. However, with other browsers, the insecure connection warning might be displayed every time you access the server.

This scenario is suitable for testing purposes, or for running the program on the company's internal networks. If you want to make these consoles available to external users, your organization should obtain a certificate signed by a well-known certificate authority, which verifies that the server actually has the name it is accessed by and that this server belongs to the given organization.

If you leave the EMM console unattended, the session will time out. The default timeout value is 15 minutes, but you can change this in the <EMM_HOME>/repository/conf/tomcat/carbon/WEB-INF/web.xml file as follows:

<session-config>
   <session-timeout>15</session-timeout>
</session-config>

Restricting Access to the Management Console and Web Applications:

You can restrict access to the management console of your product by binding the management console with selected IP addresses. Note that you can either restrict access to the management console only, or you can restrict access to all web applications in your server as explained below.

  • To control access only to the management console, add the IP addresses to the <PRODUCT_HOME>/repository/conf/tomcat/carbon/META-INF/context.xml file as follows:

    <Valve className="org.apache.catalina.valves.RemoteAddrValve" allow="<IP-address-01>|<IP-address-02>|<IP-address-03>"/>

    The RemoteAddrValve Tomcat valve defined in this file will only apply to the Carbon management console, and thereby all outside requests to the management console will be blocked. 

  • To control access to all web applications deployed on your server, add the IP addresses to the <PRODUCT_HOME>/repository/conf/context.xml file as follows:

    <Valve className="org.apache.catalina.valves.RemoteAddrValve" allow="<IP-address-01>|<IP-address-02>|<IP-address-03>"/>

    The RemoteAddrValve Tomcat valve defined in this file will apply to each web application hosted on the Carbon server. Therefore, all outside requests to any web application will be blocked.

  • You can also restrict access to particular servlets in a web application by adding a Remote Address Filter to the web.xml file (stored in the <PRODUCT_HOME>/repository/conf/tomcat/ directory), and by mapping that filter to the servlet URL. In the Remote Address Filter that you add, you can specify the IP addresses that should be allowed to access the servlet.


    The following example from a web.xml file illustrates how access to the management page (/carbon/admin/login.jsp) is granted only to one IP address:
    <filter>
        <filter-name>Remote Address Filter</filter-name>
        <filter-class>org.apache.catalina.filters.RemoteAddrFilter</filter-class>
            <init-param>
                <param-name>allow</param-name>
                <param-value>127.0.01</param-value>
            </init-param>
    </filter>
    
    <filter-mapping>
        <filter-name>Remote Address Filter</filter-name>
        <url-pattern>/carbon/admin/login.jsp</url-pattern>
    </filter-mapping>
Note: Any configurations (including valves) defined in the <PRODUCT_HOME>/repository/conf/tomcat/catalina-server.xml file applies to all web applications and is globally available across server, regardless of host or cluster. See the official Tomcat documentation for more information about using remote host filters.

Stopping the server

To stop the server, press Ctrl+C in the command window.

What's next

  • Are you an EMM server administrator that looks at installing and starting the EMM server? If yes, go to the Server Administrator guide.
  • Are you an EMM administrator that looks at configuring WSO2 EMM? If yes, go to the EMM Administrator guide.
  • Are you an EMM device owner? If yes, go to the Device Owner guide.
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