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Changing a Password

You can change your password or reset another user's password (if you have administrative privileges) using the management console. 

  1. On the Configure tab in the management console, click Users and Roles.
  2. To change your own password, click Change My Password, enter your current password and new password, and click Change.
  3. If you are an admin user and need to change another user's password (such as if they have forgotten their current password and need you to reset it), do the following:
    1. Click Users.
    2. Find the user's account on the Users screen and click Change Password in the Actions column.
    3. Enter a new temporary password and click Change. By default, the password must be at least five characters and should have at least one character with a capital letter, characters, numbers and special characters.
    4. Inform the user of their new temporary password and instruct them to log in and change it as soon as possible.