Error Codes and Descriptions

The following topic provides a list of error codes in the WSO2 Identity Server. For more information on errors and customizing error messages or pages, see Working with Errors.

Error Code	Description
17001	This occurs if the user does not exist.
17002	This error occurs when invalid credentials are provided.
17003	This error occurs when an account is locked after multiple incorrect login attempts and the user attempts to log in again.
17004	This error occurs when the user account is disabled.
18001	Invalid validation code.
18002	The key/confirmation code provided has expired.
18003	Invalid user (invalid username).
18004	Captcha answer is invalid.
18013	Unexpected error.
18015	This error occurs when sending a recovery notification fails.
18016	Invalid tenant.
18017	Challenge question not found.
20001	Registry exception while getting challenge question.
20002	Registry exception while setting challenge question.
20003	Error when getting challenge question URIs.
20004	Error while getting challenge question.
20005	Error while setting challenge question.
20006	Error while setting challenge question of user.
20007	Error while hashing the security answer.
20008	Invalid answer.
20009	Invalid answer for security question.
20010	Need to answer more security questions.
20011	Error while triggering notifications for user.
20012	Need to answer all requested security questions.
20013	No valid username found for recovery.
20014	No fields found for username recovery.
20015	No valid user found.
20016	Error loading recovery configurations.
20017	Notification-based password recovery is not enabled.
20018	Security-question based password recovery is not enabled.
20019	Error adding self-sign up user.
20020	Error while locking user.
20021	Self sign up feature is disabled.
20022	Error while locking user account.
20023	Error while unlocking user.
20024	Old confirmation code not found.
20025	Failed to retrieve user realm from tenant ID.
20026	Failed to retrieve user store manager.
20027	Error occurred while retrieving user claims.
20028	Error occurred while retrieving account lock connector configuration.
20029	Multiple challenge questions not allowed for this operation.
20030	Users already exist in the system, please use a different username.
20031	Username recovery is not enabled.
20032	Multiple users found.
20033	Error loading signup configurations.
20034	Error occurred while updating user claims.
20035	Password policy violation.
20036	Provided confirmation code is not valid.
20037	No confirmation code is provided for user.
20038	No recovery scenario is provided for user.
20039	No recovery step is provided for user.
20040	Notification type is not provided for user.
20041	Error while validating account lock status of user.
20042	Error while adding consent for user.
22001	This password has been used in the recent password history. Choose a different password.
22002	Error while loading history data source.
22003	Error while validating password history.
22004	Error while storing password history.
22005	Error while removing password history from users.
40001	Error occurred while loading password policies.
40002	Error while validating password policy.
41001	Scope name is not specified.
41002	Scope display name is not specified.
41003	Scope name is not found.
41004	Scope with the name %s already exists in the system. Please use a different scope name.
41005	Scope is not specified.
51001	Error occurred while registering scope.
51002	Error occurred while retrieving all available scopes.
51003	Error occurred while retrieving scope.
51004	Error occurred while deleting scope.
51005	Error occurred while updating scope.
51007	Unexpected Error.