EMM users will be able to carry out the following device manipulation operations, which will affect their own devices via the My Devices page in the MDM Console. Only users who have the required permissions will be able to carry out device manipulation operations on their devices.
General operations
The following operations are common irrespective of the mobile OS.
| Operation | Description |
|---|---|
| Device Lock | Ability to lock your own device via the MDM server. |
| Clear Passcode | Ability to remove your own device lock via the MDM server. |
| Camera | Ability to enable or disable your own device camera via the MDM server. |
| Enterprise Wipe | The action that takes place on the end-user's device will vary based on the mobile OS used to power the device. In Android-powered devices email container data and settings will be deleted, provided a NitroDesk email client is being used. In iOS-powered devices all MDM related data and settings will be deleted. |
| Location | Ability to see the location of your device on a map via the MDM server. |
| Message | Ability to send a message to the device via the MDM server. The EMM admin can use this device operation to send group messages or even private messages to the EMM users. |
Mute Device | Ability to enable or disable the silent profile on your own device via the MDM server. |
Wifi | Ability to configure Wifi on the user's device via the MDM server. |
Ability to configure an email account on the user's device. This device operation is directly supported by iOS-powered devices. However, it is supported on Android-powered devices only when the NitroDesk email client is being used. |
Android-based operations
The following settings are only relevant to Android-powered devices.
| Operation | Description |
|---|---|
| Wipe | Ability to carryout a factory reset on your own device via the MDM server. The user will have to provide the PIN, which he/she entered when registering to MDM, to be able to wipe his/her device. |
| Encrypt Storage | Ability to enable or disable data encryption on your own device when the device lock is enabled. In the event the you leave the passcode field blank, upon encryption you will be prompted to enter a passcode on your device before it is locked. |
iOS-based operations
The following settings are only relevant to iOS-powered devices.
| Operation | Description |
|---|---|
APN Configurations | Ability to set the APN configurations on a user's device. In iOS, the EMM server does not detect whether a device (i.e., iPad) has only Wifi, or whether the device has 3G and Wifi. If there is only Wifi, the APN configurations can not be pushed, and a policy violation will occur. |
Google calendar | Ability to set the google calendar configurations on the user's device. |
LDAP | Ability to set the LDAP account configurations on the user's device. |