This site contains the documentation that is relevant to older WSO2 product versions and offerings.
For the latest WSO2 documentation, visit https://wso2.com/documentation/.

Cloud Administration

Click a topic to see how to perform the task:


Add a new organization

If you have already signed up to WSO2 Cloud and you want to add a new organization using the same email address, do the following:

  1. Log in to the organization that you are already registered to in WSO2 Cloud
  2. Click the settings icon in the upper, right-hand corner of the UI and click Organization.
  3. In the Manage Organizations page that opens, click Add Organization to create a new organization.

Change your organization's name

If you want to change the name of your organization, do the following:

  1. Log in to the organization that you are already registered to in WSO2 Cloud
  2. Click the settings icon in the upper, right-hand corner of the UI and click Organizations.
  3. In the Manage Organizations page that opens, select the organization that you want to change the name of, and click Profile.
  4. Give the new name and click Update Profile.

Customize your production URLs

To change the production URLs to something that is more representative of your company or personal branding, click the configure icon in the upper menu of the UI and click Custom URL


For a detailed tutorial, see Customize Cloud URLs.

Add members to your organization

When you register to the Cloud, you become the admin of your organization. You can add new members and assign them different roles. Click the settings icon in the upper, right-hand corner of the UI and click Members

Register and invite members

WSO2 offers different public, private and hybrid cloud solutions and all of them are collectively known as WSO2 Cloud (http://cloud.wso2.com). You can register to all of the public cloud offerings (e.g., the API Cloud, Identity Cloud, App Cloud) using a valid e-mail address. For a description of the Cloud's user model, see Cloud's user model.

In this tutorial, you register your organization in the Cloud and invite members to it.

Members are added to the Cloud in 2 steps:



Let's get started.

  1. Go to http://cloud.wso2.com and sign up to any one of the public clouds. The UI guides you through the signup process.
  2. Log in to the organization that you created. You have admin rights to it.
  3. Click the settings icon in the top right-hand corner of the screen and then click the Members menu.

    Tip: You can create multiple different organizations under the same login using the Organization menu, which is next to the Members menu.

  4. Click Invite Members.

  5. Give valid e-mail addresses of the members, specify the role and invite. (API Cloud specific roles will be listed under API Cloud category) 

    You can customize the invitation emails by applying your own logo and changing the content. For information on how to do this, see Customize invitation emails.

    Admin Role

    The WSO2 Cloud has a common Admin role. Any user with Admin role privileges, can create new users and roles, and configure permissions for the roles.

  6. Note that the member is sent an invitation e-mail, which has to be accepted by them in order to be added to the Cloud as a registered member.

Customize Invitation Emails

WSO2 Cloud enables you to customize the emails sent to users.

You can customize the emails sent to the invited users by adding your own logo and changing the content in the emails. 

If you want to make your own customizations as demonstrated below, contact WSO2 Cloud Support via a support request or chat.


The default invitation email, with the WSO2 logo and graphics, sent to the users with Admin role is in the following format:

WSO2 Cloud provides you a one-time link, which will be sent with the invitation. You can customize the content of the email and choose where the one-time link should be included. The fields for the roles will be replaced according to your selection. You can also include your own logo and graphics to customize the email further. 

An example of a customized email is shown below:

Note: These invitation emails will have the subject "WSO2 Cloud Services". If you need to customize the email subject, please mention it in your request as well.


For a detailed tutorial, see Register and Invite Members.