Configuring MDM Users

Users are the persons who interact with the MDM Console. Users can belong to either the "administrator" or "user" role type. The super tenant administrator and the MDM administrator belong to the "administrator" role type, while all other end-users belong to the "user" role type. Users who belong to the "mamadmin" role can not belong to any other user role. The organization does not need to add users manually, if the EMM is connected to a user store. EMM users are not allow to edit user details once they have been added. You need to delete the current user and create a new user, if the need arises to change user details.

Creating a user

Follow the instructions below to create a user:

1. On the Configurations tab in the MDM Console, click Users.
   

   

2. Click Add User.
   
3. Enter the user's details.
   The user's first and last name together with his/her email address is mandatory. The user will be sent a registration invitation via email; therefore ensure to add a valid email address. 
4. Select the role type that the user should belong to.
   
   • User - Normal users are assigned this role type. All the users will be shown in the list, if this option is selected.
   • Administrator - The user will be added to the "mdmadmin" administrator role, if this option is selected. If Administrator is selected skip step 5.
5. Optionally, select the users to be assigned to this role. The users that are selected will appear in the right-hand list.
   
   • If you wish to filter the role list beforehand, enter the filter word in the filter text box (i.e., if you enter "sa", only the roles that have the word "sa" are shown).
   • If you wish to specifically select a role, click on the role in the left-hand list.
   • If you wish to add all the displayed roles to the selected list, click → →
     
   • If you wish to remove a role from the selected list, click on the role in the right-hand list.
   • If you wish to remove all the selected roles, click ← ←
6. Click Add.

Assigning roles to a user

1. On the Configurations tab in the MDM Console, click Users.
2. Search for the user and click Assign Roles in the Action column.
3. Optionally, select the users to be assigned to this role. The selected users appear in the right-hand list.
   
   • If you wish to filter the role list beforehand, enter the filter word in the filter text-box (i.e., if you enter "sa", only the roles that have the word "sa" are shown).
   • If you wish to specifically select a role, click on the role in the left-hand list.
   • If you wish to add all the displayed roles to the selected list, click → →
     
   • If you wish to remove a role from the selected list, click on the role in the right-hand list.
   • If you wish to remove all the selected roles, click ← ←
4. Click Assign. After the roles are assigned to the user, the policies associated with the roles will be enforced on the end-user's device(s).

Inviting a specific user

Follow the instructions below to invite a specific user, to register with MDM:

1. On the Configurations tab in the MDM console, click User.
2. Search for the user and click Invite in the Action column.
3. Click OK to confirm the invitation process. The selected user will receive an email inviting them to register with MDM.

View user details

1. On the Configurations tab in the MDM Console, click Users.
2. Search for the user and click Infor in the Action column. The user's details will appear.
   

Removing a user

1. On the Configurations tab in the MDM Console, click Users.
2. Search for the user and click Remove in the Action column.
3. Click OK to confirm the user removal process.