End-user Registering a Windows Device
- Former user (Deleted)
EMM supports devices running on Windows 8.1.
Currently, Windows mobile device management works only in the super tenant mode. Therefore, when you log in to WSO2 EMM you will need to get the assistance of the EMM administrator.
Open the registration email you received using your mobile device, click on the URL provided, and follow the instructions below to register a Windows device:
- Tap Start Workplace, when the workplace native application opens on your mobile device.
- Tap add account to start the registration process.
Provide your corporate email address, and tap sign in.
The auto discovery will fail if the proxy configurations has not taken place correctly. In such a situation, the device client is unable to contact the server, and the user has to manually enter the discovery server address when registering a Windows device with WSO2 EMM.
When specifying the server address, if port offset has been used in EMM, the server address should reflect the port offset. For example, if the port offset is 1 and you are using the 9443 port, the port will change to 9444. Therefore, in such a scenario an example server IP is as follows: 110.100.7.123:9444
- Enter your details, and tap Login.
- Username - Enter username provided in the email.
- Password - Enter password provided in the email.
By default Windows 8.1 only supports the BYOD registration process.
Read the policy agreement, and tap I Accept to accept the agreement.
The application starts searching for the required certificate policy.
Once the application successfully finds and completes the certificate sharing process it indicates that the email address is saved.
Tap on WSO2 enrolled once the device enrollment process is complete.
If the application successfully connects to the EMM server it will indicate the last successful attempt.
Windows devices support local polling. Therefore if a device does not initiate the wakeup call, you can enable automatic syncing by tapping on the 
button.