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Configuring Clevertim CRM Operations

To use the Clevertim CRM connector, add the <clevertimcrm.init> element in your configuration before carrying out any other Clevertim CRM operations. 

The Clevertim CRM API uses token-based authentication with the API key and password. For more information on authentication, see https://github.com/clevertim/clevertim-crm-api. 

init
<clevertimcrm.init>
    <apiUrl>{$ctx:apiUrl}</apiUrl>
    <apiKey>{$ctx:apiKey}</apiKey>
</clevertimcrm.init>
Properties 
  • apiUrl: The application URL of Clevertim CRM.
  • apiKey: The application key. 

Now that you have connected to Clevertim CRM, use the information in the following topics to perform various operations with the connector.

When using the update operations to update an object (e.g., updateCase), if you need to set an optional property to an empty value, enter a single space for the value as follows:

  • Empty string: " "
  • Empty array: [ ]
  • Empty object: { }