Configuring Multifactor Authentication

Follow the instructions below to enable multifactor authentication.

1. Sign in. Enter your user name and password to log on to the Management Console as described here for Windows users and here for Linux users.

2. Click the "Main" button to access the "My Identity" menu.

3. From the "Main" menu, select "Multifactor Authentication" under the "My Identity."

4. To enable XMPP based Multifactor authentication, select the checkbox "Enable XMPP based multifactor authentication." Then other required fields will be enabled.

Note

XMPP based multifactor authentication will be activated only if this checkbox is checked.

5. Select the preferred "XMPP Provider" from the combo box.

6. Specify the username corresponding to the "XMPP Provider" mentioned above.

Tip

The username along with the provider's extension should be specified here. For example, "wso2ISuser@xmpp-provider.com."

7. Enter a "PIN Number" which contains more than six characters and re-enter the same PIN number.

8. The checkbox "Use the PIN number for authentication" is used to specify whether the PIN number should be used in the authentication process. If this is checked, then the PIN number should be provided in the authentication process, else "yes/no" type of response is expected in the multifactor authentication process.

9. Finally click the "Add" button.

10. Then a notification will be popped up saying the status of the operation. After the successful completion of this process, you will be ended up with a notification similar to the following. Click "OK."

Tip

Once these settings are added, it is possible to modify the settings whenever required. Do the necessary changes and click the "Save" button.