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Working with Contacts in Clevertim CRM



Overview

The following operations allow you to work with contacts. Click an operation name to see details on how to use it.

For a sample proxy service that illustrates how to work with contacts, see Sample configuration.
 

OperationDescription

createContact

Creates a contact.

listContactsRetrieves all contacts.

Operation details

This section provides further details on the operations related to contacts.

Creating a contact

The createContact operation adds a new contact.

createContact
<clevertimcrm.createContact> 
	<firstName>{$ctx:firstName}</firstName> 
    <lastName>{$ctx:lastName}</lastName> 
    <title>{$ctx:title}</title> 
    <description>{$ctx:description}</description> 
    <isCompany>{$ctx:isCompany}</isCompany> 
    <companyId>{$ctx:companyId}</companyId> 
    <email>{$ctx:email}</email> 
    <phones>{$ctx:phones}</phones> 
    <website>{$ctx:website}</website> 
    <address>{$ctx:address}</address> 
    <city>{$ctx:city}</city> 
    <postCode>{$ctx:postCode}</postCode> 
    <country>{$ctx:country}</country> 
    <socialMediaIds>{$ctx:socialMediaIds}</socialMediaIds> 
    <customerType>{$ctx:customerType}</customerType> 
    <customFields>{$ctx:customFields}</customFields> 
    <tags>{$ctx:tags}</tags> 
</clevertimcrm.createContact>
Properties
  • firstName: The first name of the contact.
  • lastName: The last name of the contact..
  • title: The title of the contact.
  • description: The preferred description of the contact.
  • isCompany: Whether the contact is a company.
  • companyId: The ID of the company. 
  • email: The e-mail address of the contact.
  • phones: The phone numbers of the contact.
  • website: A valid website of the contact.
  • address: The address of the contact.
  • city: The name of the city.
  • postCode: The postal code.
  • country: The name of the country.
  • socialMediaIds: Social media identifiers for the contact.
  • customerType: The type of the customer.
  • customFields: Custom fields provided as name/value pairs.
  • tags: One or more tags for the contact.
Sample request

Following is a sample REST/JSON request that can be handled by the createContact operation.

Sample Request for createContact
{
	"apiUrl":"https://www.clevertim.com",
	"apiKey":"7hRfxQ3mXxLrnAmiIYxSIsFTlGdCYNfnqjY4pXtaAhYEe04HP3Z11751",
	"firstName":"Amanda1",
	"lastName":"Feron",
	"title":"Ms.",
	"description":"Sample Description",
	"isCompany":false,
	"companyId":"117015",
	"email":["amanda.bellur@gmail.com", "feron@yahoo.com"],
	"phones":[{"type": "Work", "no": "008745849854"}, {"type": "Home", "no": "87450-94545"}],
	"website":["http://www.amanda.com", "http://www.feron.com"],
	"address":"200 Marbello Road",
	"city":"London",
	"postCode":"SW9 2BR",
	"country":"United Kingdom",
	"socialMediaIds":[{"type": "Twitter", "smid": "clevertim"}, {"type": "Facebook", "smid": "mikesperanza"}],
	"customerType":"C",
	"customFields":{"464": "China","463":"USD"},
	"tags":["Europe", "twitter", "important"]
}
Related Clevertim CRM documentation

https://github.com/clevertim/clevertim-crm-api/blob/master/resources/contact.md#add-a-new-contact

Listing contacts

The listContacts operation retrieves all contacts.

listComments
<clevertimcrm.listContacts/> 
Sample request

Following is a sample REST/JSON request that can be handled by the listContacts operation.

Sample Request for listComments
{
	"apiUrl":"https://www.clevertim.com",
	"apiKey":"tPnLGkETTPFbxfu0oIJtchPDxzBWzXaTSOStS4B6aGHIszKFrCZ11557"
}
Related Clevertim CRM documentation

https://github.com/clevertim/clevertim-crm-api/blob/master/resources/contact.md#get-all-contacts

Sample configuration

Following is a sample proxy service that illustrates how to connect to Clevertim CRM with the init operation and use the createContact operation. The sample request for this proxy can be found in createContact sample request. You can use this sample as a template for using other operations in this category.

Sample Proxy
<?xml version="1.0" encoding="UTF-8"?>
<proxy xmlns="http://ws.apache.org/ns/synapse"
       name="ClevertimCRM_createContact"
       transports="https,http"
       statistics="disable"
       trace="disable"
       startOnLoad="true">
   <target>
      <inSequence onError="faultHandlerSeq">
         <property name="apiUrl" expression="json-eval($.apiUrl)"/>
         <property name="apiKey" expression="json-eval($.apiKey)"/>
         <property name="firstName" expression="json-eval($.firstName)"/>
         <property name="lastName" expression="json-eval($.lastName)"/>
         <property name="title" expression="json-eval($.title)"/>
         <property name="description" expression="json-eval($.description)"/>
         <property name="isCompany" expression="json-eval($.isCompany)"/>
         <property name="companyId" expression="json-eval($.companyId)"/>
         <property name="email" expression="json-eval($.email)"/>
         <property name="phones" expression="json-eval($.phones)"/>
         <property name="website" expression="json-eval($.website)"/>
         <property name="address" expression="json-eval($.address)"/>
         <property name="city" expression="json-eval($.city)"/>
         <property name="postCode" expression="json-eval($.postCode)"/>
         <property name="country" expression="json-eval($.country)"/>
         <property name="socialMediaIds" expression="json-eval($.socialMediaIds)"/>
         <property name="customerType" expression="json-eval($.customerType)"/>
         <property name="customFields" expression="json-eval($.customFields)"/>
         <property name="tags" expression="json-eval($.tags)"/>
         <clevertimcrm.init>
            <apiUrl>{$ctx:apiUrl}</apiUrl>
            <apiKey>{$ctx:apiKey}</apiKey>
         </clevertimcrm.init>
         <clevertimcrm.createContact>
            <firstName>{$ctx:firstName}</firstName>
            <lastName>{$ctx:lastName}</lastName>
            <title>{$ctx:title}</title>
            <description>{$ctx:description}</description>
            <isCompany>{$ctx:isCompany}</isCompany>
            <companyId>{$ctx:companyId}</companyId>
            <email>{$ctx:email}</email>
            <phones>{$ctx:phones}</phones>
            <website>{$ctx:website}</website>
            <address>{$ctx:address}</address>
            <city>{$ctx:city}</city>
            <postCode>{$ctx:postCode}</postCode>
            <country>{$ctx:country}</country>
            <socialMediaIds>{$ctx:socialMediaIds}</socialMediaIds>
            <customerType>{$ctx:customerType}</customerType>
            <customFields>{$ctx:customFields}</customFields>
            <tags>{$ctx:tags}</tags>
         </clevertimcrm.createContact>
         <respond/>
      </inSequence>
      <outSequence>
         <send/>
      </outSequence>
   </target>
   <description/>
</proxy>