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Sample Business Scenario for PagerDuty

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Last updated: Mar 26, 2015

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DRAFT DOCUMENT

You can use the PagerDuty connector to manage the following key use cases in a business scenario:

The following diagram illustrates the steps you take in each of these use cases and the external applications (Gmail, LiveChat, Nexmo, Podio and SurveyMonkey) you could integrate with along the way using the relevant ESB connectors.

Environment Setup to Run the PagerDuty Scenarios

Upload the following connectors to the ESB:

Add the corresponding website security certificates to the ESB for the aforementioned connectors.

Add the sequences and templates in the common directory (<PAGERDUTY_CONNECTOR_HOME>/pagerduty-integrated-scenarios/src/common) to the ESB.

Each scenario folder consists of sub-folders named as <Case-xxx>. In order to execute a particular case, upload the corresponding proxy and the template files which reside in the sub-folder, into the ESB.